Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Just Move In9.9
(404)
Selectra9.8
(330)
Affect Energy9.6
(1,957)
4.5
(March 2019)
Bulb Energy9.6
(20,424)
72
(168)
81.2
(2019)
943.9
(March 2019)
Octopus Energy9.6
(10,891)
80
(168)
86.7
(2019)
964.1
(March 2019)
M and S Energy9.5
(196)
Engie9.4
(1,231)
70
(40)
4.3
(March 2019)
Entice Energy9.4
(43)
So Energy9.3
(2,304)
78
(98)
4.3
(March 2019)
USwitch9.3
(3,629)
Cleo9.3
(1,286)
Migrate9.3
(138)
YorkshireEnergy9.2
(340)
4.2
(March 2019)
Gulf Gas and Power UK9.1
(315)
Energy helpline9.1
(2,534)
Energy Linx 9.1
(279)
Tonik Energy9.1
(4,219)
76
(74)
852.7
(March 2019)
Avro Energy9
(19,682)
64
(69)
80.6
(2019)
792.4
(March 2019)
Look After My Bills9
(2,998)
Flipper9
(2,691)
Orbit Energy9
(487)
Switchd9
(81)
Monzo8.9
(2,804)
Quotezone8.9
(230)
Zebra Power8.8
(33)
YOLT8.8
(124)
Igloo Energy8.8
(765)
4.3
(March 2019)
Simply switch8.7
(4,400)
Zog Energy8.6
(106)
96
Money supermarket8.6
(661)
Money Dashboard8.6
(72)
Pure Planet8.5
(3,762)
3.3
(March 2019)
One Utility Bill8.5
(321)
OVO Energy8.4
(27,934)
74
(433)
88.4
(2019)
842.8
(March 2019)
UK Power8.4
(643)
Green.8.4
(6)
Utility Point8.4
(1,238)
3
(March 2019)
GoCompare8.4
(1,263)
Green Network Energy8.2
(3,690)
68
(89)
3.9
(March 2019)
Simplicity Energy8.2
(617)
Switch gas and electric 8.1
(5)
Clearscore8.1
(2,855)
Avid Energy8
(738)
Green Energy8
(660)
Good Energy7.9
(1,757)
3
(March 2019)
Robin Hood Energy7.9
(1,906)
78
(68)
2.7
(March 2019)
Ampower UK7.9
(3)
Onedox7.9
(3)
Fused7.8
(29)
Breeze Energy7.8
(51)
4.5
(March 2019)
Glide7.8
(4,951)
Lumo 7.8
(634)
Ebico7.8
(1,772)
76
(45)
EDF Energy7.8
(3,650)
57
(404)
69.3
(2019)
604.2
(March 2019)
Bean7.8
(4)
Cardiff Energy Supply7.7
(2)
Utility Warehouse7.7
(7,473)
73
(154)
82.9
(2019)
3.1
(March 2019)
Eversmart Energy7.6
(1,433)
1.8
(March 2019)
Moneybox7.6
(81)
Split the bills7.5
(1,989)
GB Energy7.5
(807)
iSupply Energy7.4
(7,768)
57
(45)
2.2
(March 2019)
Ram Energy7.4
(1)
Comparethemarket 7.4
(1,681)
Better Energy7.4
(1)
GnERGY7.4
(78)
Brilliant Energy7.3
(135)
Boost7.3
(2,282)
70
(65)
Resolver7.3
(382)
Extra Energy7.3
(6,099)
Flow Energy7.3
(5,468)
68
(66)
583
(March 2019)
ESB Energy7.2
(137)
Shell Energy7.2
(39,226)
66
(132)
80.2
(2019)
663.4
(March 2019)
Bristol Energy7.2
(951)
72
(57)
3.5
(March 2019)
Spark Energy7.1
(22,275)
52
(79)
2.1
(September 2018)
People's Energy7
(389)
Places for People Energy (PFP)6.8
(2,254)
2.6
(March 2019)
USIO6.7
(122)
Labrador6.6
(26)
Coop Energy6.6
(1,491)
66
(135)
81.2
(2019)
2.6
(March 2019)
British Gas6.5
(9,060)
56
(1,002)
66.7
(2019)
493.9
(March 2019)
Utilita6.4
(7,056)
71
(110)
75.3
(2019)
1.8
(March 2019)
Energy SW6.4
(1)
TOTO energy6.3
(13,060)
2.1
(March 2019)
The Big Deal6.3
(90)
Angelic Energy6.1
(2)
Peterborough Energy6.1
(1)
White Rose Energy6.1
(1)
Ecotricity6
(873)
72
(75)
2.2
(March 2019)
One Select6
(1,020)
1.3
(September 2018)
Powershop6
(263)
Outfox the market6
(7,616)
64.1
(2019)
2.1
(March 2019)
Huddle Energy6
(26)
Moneyhub5.8
(4)
Green Star Energy5.7
(5,525)
65
(72)
81
(2018)
372.3
(March 2019)
Snowdrop Energy5.6
(37)
Economy Seven Energy5.2
(135)
Symbio Energy4.9
(43)
Fischer Energy4.7
(557)
Weflip4.5
(9)
Daligas4.4
(66)
Economy Energy4.4
(10,590)
53
(83)
2.4
(September 2018)
Simplify Digital4.3
(66)
Together Energy4.1
(5,119)
60
(68)
2.7
(March 2019)
Our Power Energy4.1
(173)
Solarplicity3.8
(7,122)
44
(84)
2.3
(March 2019)
E3.6
(107)
2.9
(March 2019)
Fairer Power3.4
(10)
Nabuh Energy3.2
(98)
1.7
(March 2019)
Future Energy2.7
(21)
SSE2.5
(267)
58
(929)
70.3
(2019)
694.6
(March 2019)
E.ON Energy1.9
(2,166)
57
(512)
68.8
(2019)
573.2
(March 2019)
Iresa Limited1.3
(1,307)
26
ENSTROGA1.2
(509)
Sainsbury's Energy1.1
(115)
63
(135)
73
(2019)
Npower0.5
(1,955)
54
(728)
66.3
(2019)
393.5
(March 2019)
Scottish Power0.3
(592)
54
(882)
68.9
(2019)
443.5
(March 2019)