Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Just Move In9.8
(334)
Selectra9.7
(151)
Affect Energy9.6
(1,950)
Bulb Energy9.6
(17,027)
72
(168)
81.2
(2019)
943.75
(December 2018)
M and S Energy9.6
(158)
Octopus Energy9.6
(9,761)
80
(168)
86.7
(2019)
963.95
(December 2018)
Engie9.4
(892)
70
(40)
4.15
(December 2018)
USwitch9.4
(3,478)
Migrate9.3
(111)
So Energy9.3
(2,107)
78
(98)
4.5
(December 2018)
Cleo9.2
(1,127)
Energy Linx 9.2
(255)
Gulf Gas and Power UK9.2
(189)
Avro Energy9.1
(17,781)
64
(69)
80.6
(2019)
792.7
(December 2018)
YorkshireEnergy9.1
(238)
Monzo9
(2,379)
Switchd9
(66)
Energy helpline9
(2,458)
Look After My Bills9
(2,024)
Tonik Energy8.9
(2,991)
76
(74)
853.05
(December 2018)
YOLT8.9
(88)
Flipper8.9
(2,557)
Orbit Energy8.8
(276)
Entice Energy8.8
(30)
Igloo Energy8.7
(699)
4.1
(December 2018)
One Utility Bill8.7
(283)
Quotezone8.7
(199)
Zog Energy8.7
(101)
96
Simply switch8.7
(4,130)
Money supermarket8.6
(547)
Pure Planet8.5
(3,606)
1.95
(December 2018)
GoCompare8.5
(1,231)
Zebra Power8.5
(28)
OVO Energy8.4
(26,312)
74
(433)
88.4
(2019)
843.35
(December 2018)
Utility Point8.4
(896)
2.95
(December 2018)
Clearscore8.2
(2,667)
Fused8.2
(26)
Green Energy8.1
(657)
Money Dashboard8.1
(67)
Switch gas and electric 8.1
(5)
Avid Energy8.1
(732)
Simplicity Energy8
(488)
Green Network Energy8
(2,752)
68
(89)
3.55
(December 2018)
Robin Hood Energy8
(1,866)
78
(68)
2.45
(December 2018)
Comparethemarket 7.9
(1,669)
Ampower UK7.9
(3)
Ebico7.9
(1,759)
76
(45)
Utility Warehouse7.9
(7,245)
73
(154)
82.9
(2019)
3.95
(December 2018)
Onedox7.9
(3)
UK Power7.9
(645)
Good Energy7.9
(1,634)
3
(December 2018)
Breeze Energy7.8
(44)
Bean7.8
(4)
Eversmart Energy7.8
(1,140)
1.6
(December 2018)
Angelic Energy7.7
(2)
GnERGY7.6
(76)
ESB Energy7.6
(121)
Resolver7.6
(336)
Lumo 7.5
(399)
Ram Energy7.4
(1)
Glide7.4
(4,117)
Better Energy7.4
(1)
Cardiff Energy Supply7.4
(1)
Bristol Energy7.3
(895)
72
(57)
4.05
(December 2018)
Extra Energy7.3
(6,098)
Brilliant Energy7.3
(135)
iSupply Energy7.3
(7,174)
57
(45)
1.95
(December 2018)
Moneybox7.3
(67)
GB Energy7.3
(623)
Flow Energy7.2
(5,287)
68
(66)
582.8
(December 2018)
Spark Energy7.1
(21,304)
52
(79)
2.1
(September 2018)
First Utility7.1
(36,720)
66
(132)
80.2
(2019)
663.4
(December 2018)
Split the bills7
(1,814)
EDF Energy6.9
(2,762)
57
(404)
69.3
(2019)
604.15
(December 2018)
Coop Energy6.7
(1,358)
66
(135)
81.2
(2019)
3.05
(December 2018)
USIO6.7
(122)
Moneyhub6.7
(3)
People's Energy6.6
(289)
Places for People Energy (PFP)6.6
(2,128)
1.85
(December 2018)
Powershop6.3
(232)
The Big Deal6.2
(91)
Utilita6.2
(6,299)
71
(110)
75.3
(2019)
2.2
(December 2018)
Labrador6.2
(18)
Peterborough Energy6.1
(1)
TOTO energy6.1
(12,214)
2.2
(December 2018)
One Select6.1
(1,020)
1.3
(September 2018)
Weflip5.9
(6)
Ecotricity5.8
(814)
72
(75)
3.15
(December 2018)
Snowdrop Energy5.6
(37)
Boost5.6
(1,324)
70
(65)
Symbio Energy5.4
(24)
Green Star Energy5.4
(4,452)
65
(72)
81
(2018)
372.3
(December 2018)
Outfox the market5.3
(6,714)
64.1
(2019)
1.3
(December 2018)
Fischer Energy4.7
(557)
Together Energy4.6
(4,507)
60
(68)
2.4
(December 2018)
Economy Seven Energy4.5
(100)
Economy Energy4.4
(10,591)
53
(83)
2.4
(September 2018)
Simplify Digital4.3
(66)
Daligas4.2
(65)
Huddle Energy4.2
(7)
Solarplicity4.1
(6,354)
44
(84)
2.15
(December 2018)
Our Power Energy4
(172)
Fairer Power3.4
(10)
Nabuh Energy2.9
(83)
Future Energy2.7
(21)
SSE2.7
(253)
58
(929)
70.3
(2019)
694.4
(December 2018)
E2.6
(83)
3.45
(December 2018)
British Gas2.3
(5,105)
56
(1,002)
66.7
(2019)
493.65
(December 2018)
Sainsbury's Energy1.9
(88)
63
(135)
73
(2019)
ENSTROGA1.3
(432)
Iresa Limited1.3
(1,311)
26
E.ON Energy1
(1,826)
57
(512)
68.8
(2019)
573.25
(December 2018)
Npower0.5
(1,853)
54
(728)
66.3
(2019)
393.15
(December 2018)
Scottish Power0.4
(556)
54
(882)
68.9
(2019)
443.45
(December 2018)