Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
M and S Energy4.9
(449)
Selectra4.9
(612)
Just Move In4.9
(490)
Bulb Energy4.8
(25,087)
72
(168)
81.2
(2019)
943.9
(March 2019)
Octopus Energy4.8
(13,774)
80
(168)
86.7
(2019)
964.1
(March 2019)
Migrate4.8
(188)
Affect Energy4.8
(1,984)
4.5
(March 2019)
Engie4.7
(1,298)
70
(40)
4.3
(March 2019)
So Energy4.7
(2,750)
78
(98)
4.3
(March 2019)
USwitch4.7
(3,807)
Energy Linx 4.7
(346)
Gulf Gas and Power UK4.7
(500)
Green.4.7
(267)
Look After My Bills4.6
(4,519)
Flipper4.6
(2,882)
Cleo4.6
(1,478)
Entice Energy4.6
(78)
Quotezone4.6
(284)
Avro Energy4.6
(22,726)
64
(69)
80.6
(2019)
792.4
(March 2019)
Energy helpline4.6
(2,689)
UK Power4.6
(638)
Utility Point4.5
(2,936)
3
(March 2019)
Money supermarket4.5
(868)
Simply switch4.5
(4,927)
Igloo Energy4.5
(809)
4.3
(March 2019)
Orbit Energy4.5
(774)
GnERGY4.5
(197)
Tonik Energy4.5
(4,792)
76
(74)
852.7
(March 2019)
Zebra Power4.4
(66)
YOLT4.4
(188)
Monzo4.4
(4,014)
EDF Energy4.4
(5,328)
57
(404)
69.3
(2019)
604.2
(March 2019)
Pure Planet4.4
(4,715)
3.3
(March 2019)
Switchd4.4
(102)
One Utility Bill4.4
(388)
Zog Energy4.4
(114)
96
YorkshireEnergy4.4
(463)
4.2
(March 2019)
GoCompare4.3
(1,277)
OVO Energy4.3
(34,368)
74
(433)
88.4
(2019)
842.8
(March 2019)
Split the bills4.3
(2,326)
Good Energy4.2
(1,980)
3
(March 2019)
Green Network Energy4.2
(4,614)
68
(89)
3.9
(March 2019)
Breeze Energy4.2
(63)
4.5
(March 2019)
Green Energy4.2
(666)
Simplicity Energy4.2
(928)
People's Energy4.2
(605)
Utility Warehouse4.2
(8,456)
73
(154)
82.9
(2019)
3.1
(March 2019)
Clearscore4.2
(3,063)
Avid Energy4.1
(749)
Robin Hood Energy4.1
(2,006)
78
(68)
2.7
(March 2019)
Glide4.1
(6,438)
Ebico4.1
(1,871)
76
(45)
Money Dashboard4.1
(81)
Switch gas and electric 4.1
(5)
GB Energy4
(923)
Outfox the market4
(11,015)
64.1
(2019)
2.1
(March 2019)
Ampower UK4
(8)
Onedox4
(4)
Foxglove Energy4
(433)
iSupply Energy4
(8,861)
57
(45)
2.2
(March 2019)
Moneybox4
(104)
Fused3.9
(33)
Spark Energy3.9
(23,583)
52
(79)
2.1
(September 2018)
Lumo 3.9
(843)
Bristol Energy3.9
(1,112)
72
(57)
3.5
(March 2019)
Extra Energy3.9
(6,111)
Bean3.9
(4)
Brilliant Energy3.9
(135)
Labrador3.9
(31)
Boost3.9
(3,035)
70
(65)
Economy Seven Energy3.8
(419)
Shell Energy3.8
(40,555)
66
(132)
80.2
(2019)
663.4
(March 2019)
Places for People Energy (PFP)3.8
(2,422)
2.6
(March 2019)
Resolver3.8
(455)
British Gas3.8
(16,297)
56
(1,002)
66.7
(2019)
493.9
(March 2019)
Coop Energy3.8
(2,091)
66
(135)
81.2
(2019)
2.6
(March 2019)
Flow Energy3.8
(5,619)
68
(66)
583
(March 2019)
Cardiff Energy Supply3.8
(2)
ESB Energy3.7
(166)
USIO3.7
(122)
Ram Energy3.7
(1)
Better Energy3.7
(1)
Eversmart Energy3.7
(1,567)
1.8
(March 2019)
Utilita3.6
(10,707)
71
(110)
75.3
(2019)
1.8
(March 2019)
TOTO energy3.5
(14,862)
2.1
(March 2019)
Weflip3.5
(32)
Comparethemarket 3.5
(1,709)
The Big Deal3.5
(90)
One Select3.4
(1,019)
1.3
(September 2018)
Energy SW3.3
(1)
Ecotricity3.3
(977)
72
(75)
2.2
(March 2019)
E3.2
(148)
2.9
(March 2019)
Emma3.2
(1)
Ittria3.2
(1)
Angelic Energy3.2
(2)
Peterborough Energy3.2
(1)
Snowdrop Energy3.2
(37)
White Rose Energy3.2
(1)
National Gas3.2
(1)
Green Star Energy3.2
(7,227)
65
(72)
81
(2018)
372.3
(March 2019)
Moneyhub3.1
(4)
Powershop3.1
(284)
SSE3
(425)
58
(929)
70.3
(2019)
694.6
(March 2019)
Symbio Energy2.9
(72)
Great North Energy2.9
(2)
Economy Energy2.7
(10,594)
53
(83)
2.4
(September 2018)
Our Power Energy2.6
(172)
Daligas2.5
(71)
Simplify Digital2.4
(68)
Huddle Energy2.4
(44)
Solarplicity2.4
(7,538)
44
(84)
2.3
(March 2019)
Together Energy2.4
(6,000)
60
(68)
2.7
(March 2019)
Fairer Power2.2
(10)
Future Energy2
(21)
E.ON Energy1.9
(2,651)
57
(512)
68.8
(2019)
573.2
(March 2019)
Nabuh Energy1.6
(168)
1.7
(March 2019)
Iresa Limited1.5
(1,308)
26
ENSTROGA1.4
(660)
Sainsbury's Energy1.4
(116)
63
(135)
73
(2019)
Npower1.2
(2,114)
54
(728)
66.3
(2019)
393.5
(March 2019)
Scottish Power1.2
(705)
54
(882)
68.9
(2019)
443.5
(March 2019)