Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Selectra9.7
(84)
Affect Energy9.6
(1,939)
Octopus Energy9.6
(8,486)
80
(168)
86.7
(2019)
963.95
(December 2018)
Bulb Energy9.6
(14,192)
72
(168)
81.2
(2019)
943.75
(December 2018)
M and S Energy9.6
(115)
Migrate9.4
(63)
Entice Energy9.4
(29)
So Energy9.4
(1,935)
78
(98)
4.5
(December 2018)
USwitch9.3
(3,307)
Cleo9.2
(993)
Gulf Gas and Power UK9.2
(158)
Energy Linx 9.1
(230)
Avro Energy9.1
(16,471)
64
(69)
80.6
(2019)
792.7
(December 2018)
Engie9.1
(453)
70
(40)
4.15
(December 2018)
YorkshireEnergy9
(176)
Orbit Energy8.9
(204)
Zog Energy8.9
(91)
96
Energy helpline8.9
(2,458)
Look After My Bills8.9
(1,536)
Flipper8.9
(2,397)
Tonik Energy8.8
(2,687)
76
(74)
853.05
(December 2018)
YOLT8.8
(41)
Simply switch8.8
(3,861)
Quotezone8.7
(187)
Igloo Energy8.6
(616)
4.1
(December 2018)
One Utility Bill8.6
(242)
Pure Planet8.5
(3,382)
1.95
(December 2018)
Switchd8.5
(56)
GoCompare8.5
(1,081)
OVO Energy8.5
(24,385)
74
(433)
88.4
(2019)
843.35
(December 2018)
Money supermarket8.5
(440)
ESB Energy8.5
(95)
UK Power8.4
(645)
Zebra Power8.3
(25)
Comparethemarket 8.2
(1,660)
Green Energy8.2
(654)
Fused8.2
(26)
Avid Energy8.2
(688)
Switch gas and electric 8.1
(5)
Clearscore8.1
(2,526)
Utility Warehouse8
(7,085)
73
(154)
82.9
(2019)
3.95
(December 2018)
Robin Hood Energy8
(1,811)
78
(68)
2.45
(December 2018)
Onedox7.9
(3)
Money Dashboard7.9
(65)
Ampower UK7.9
(3)
Ebico7.9
(1,682)
76
(45)
Green Network Energy7.9
(2,189)
68
(89)
3.55
(December 2018)
Simplicity Energy7.8
(281)
Bean7.8
(4)
Good Energy7.8
(1,470)
3
(December 2018)
Angelic Energy7.7
(2)
Utility Point7.7
(557)
2.95
(December 2018)
Monzo7.6
(830)
Bristol Energy7.6
(840)
72
(57)
4.05
(December 2018)
Flow Energy7.6
(4,889)
68
(66)
582.8
(December 2018)
GnERGY7.6
(76)
Breeze Energy7.5
(41)
Ram Energy7.4
(1)
Better Energy7.4
(1)
Extra Energy7.4
(6,096)
Resolver7.4
(284)
Glide7.3
(3,975)
Brilliant Energy7.3
(133)
Lumo 7.1
(181)
Spark Energy7
(20,235)
52
(79)
2.1
(September 2018)
Split the bills7
(1,732)
iSupply Energy7
(6,007)
57
(45)
1.95
(December 2018)
Places for People Energy (PFP)6.9
(2,102)
1.85
(December 2018)
First Utility6.9
(35,004)
66
(132)
80.2
(2019)
663.4
(December 2018)
Weflip6.8
(2)
Symbio Energy6.8
(2)
The Big Deal6.8
(90)
USIO6.7
(123)
Moneyhub6.7
(3)
Moneybox6.6
(48)
Powershop6.5
(216)
Labrador6.5
(17)
Ecotricity6.4
(761)
72
(75)
3.15
(December 2018)
Eversmart Energy6.3
(511)
1.6
(December 2018)
Peterborough Energy6.1
(1)
One Select6.1
(1,019)
1.3
(September 2018)
EDF Energy6
(2,252)
57
(404)
69.3
(2019)
604.15
(December 2018)
Utilita6
(5,519)
71
(110)
75.3
(2019)
2.2
(December 2018)
Snowdrop Energy5.9
(36)
TOTO energy5.9
(11,458)
2.2
(December 2018)
People's Energy5.6
(200)
Boost5.6
(1,162)
70
(65)
Together Energy5
(3,653)
60
(68)
2.4
(December 2018)
Green Star Energy5
(3,589)
65
(72)
81
(2018)
372.3
(December 2018)
Fischer Energy4.7
(557)
Economy Energy4.4
(10,595)
53
(83)
2.4
(September 2018)
Coop Energy4.4
(663)
66
(135)
81.2
(2019)
3.05
(December 2018)
Solarplicity4.4
(5,595)
44
(84)
2.15
(December 2018)
Outfox the market4.4
(5,955)
64.1
(2019)
1.3
(December 2018)
Simplify Digital4.3
(66)
Huddle Energy4.2
(7)
Our Power Energy4
(172)
Daligas4
(63)
Fairer Power3.4
(9)
E2.9
(73)
3.45
(December 2018)
Future Energy2.7
(21)
Economy Seven Energy2.7
(81)
SSE2.5
(234)
58
(929)
70.3
(2019)
694.4
(December 2018)
British Gas2.1
(4,831)
56
(1,002)
66.7
(2019)
493.65
(December 2018)
Nabuh Energy2.1
(57)
Sainsbury's Energy2
(88)
63
(135)
73
(2019)
ENSTROGA1.3
(378)
GB Energy1.3
(312)
Iresa Limited1.3
(1,311)
26
E.ON Energy0.8
(1,591)
57
(512)
68.8
(2019)
573.25
(December 2018)
Npower0.6
(1,772)
54
(728)
66.3
(2019)
393.15
(December 2018)
Scottish Power0.5
(515)
54
(882)
68.9
(2019)
443.45
(December 2018)