Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
OVO Energy8.4
(27,934)
74
(433)
88.4
(2019)
842.8
(March 2019)
Octopus Energy9.6
(10,891)
80
(168)
86.7
(2019)
964.1
(March 2019)
Utility Warehouse7.7
(7,473)
73
(154)
82.9
(2019)
3.1
(March 2019)
Coop Energy6.6
(1,491)
66
(135)
81.2
(2019)
2.6
(March 2019)
Bulb Energy9.6
(20,424)
72
(168)
81.2
(2019)
943.9
(March 2019)
Green Star Energy5.7
(5,525)
65
(72)
81
(2018)
372.3
(March 2019)
Avro Energy9
(19,682)
64
(69)
80.6
(2019)
792.4
(March 2019)
Shell Energy7.2
(39,226)
66
(132)
80.2
(2019)
663.4
(March 2019)
Utilita6.4
(7,056)
71
(110)
75.3
(2019)
1.8
(March 2019)
Sainsbury's Energy1.1
(115)
63
(135)
73
(2019)
SSE2.5
(267)
58
(929)
70.3
(2019)
694.6
(March 2019)
EDF Energy7.8
(3,650)
57
(404)
69.3
(2019)
604.2
(March 2019)
Scottish Power0.3
(592)
54
(882)
68.9
(2019)
443.5
(March 2019)
E.ON Energy1.9
(2,166)
57
(512)
68.8
(2019)
573.2
(March 2019)
British Gas6.5
(9,060)
56
(1,002)
66.7
(2019)
493.9
(March 2019)
Npower0.5
(1,955)
54
(728)
66.3
(2019)
393.5
(March 2019)
Outfox the market6
(7,616)
64.1
(2019)
2.1
(March 2019)
Ampower UK7.9
(3)
Better Energy7.4
(1)
Bristol Energy7.2
(951)
72
(57)
3.5
(March 2019)
Ebico7.8
(1,772)
76
(45)
Entice Energy9.4
(43)
Extra Energy7.3
(6,099)
Flow Energy7.3
(5,468)
68
(66)
583
(March 2019)
GnERGY7.4
(78)
Huddle Energy6
(26)
People's Energy7
(389)
Pure Planet8.5
(3,762)
3.3
(March 2019)
Tonik Energy9.1
(4,219)
76
(74)
852.7
(March 2019)
The Big Deal6.3
(90)
Onedox7.9
(3)
Bean7.8
(4)
Money Dashboard8.6
(72)
Switchd9
(81)
One Utility Bill8.5
(321)
Quotezone8.9
(230)
GoCompare8.4
(1,263)
Switch gas and electric 8.1
(5)
Clearscore8.1
(2,855)
Affect Energy9.6
(1,957)
4.5
(March 2019)
Brilliant Energy7.3
(135)
Cardiff Energy Supply7.7
(2)
Ecotricity6
(873)
72
(75)
2.2
(March 2019)
ENSTROGA1.2
(509)
Eversmart Energy7.6
(1,433)
1.8
(March 2019)
Fischer Energy4.7
(557)
iSupply Energy7.4
(7,768)
57
(45)
2.2
(March 2019)
Nabuh Energy3.2
(98)
1.7
(March 2019)
One Select6
(1,020)
1.3
(September 2018)
Powershop6
(263)
Solarplicity3.8
(7,122)
44
(84)
2.3
(March 2019)
Together Energy4.1
(5,119)
60
(68)
2.7
(March 2019)
Zog Energy8.6
(106)
96
Gulf Gas and Power UK9.1
(315)
Split the bills7.5
(1,989)
Moneybox7.6
(81)
Labrador6.6
(26)
Energy helpline9.1
(2,534)
UK Power8.4
(643)
YorkshireEnergy9.2
(340)
4.2
(March 2019)
Boost7.3
(2,282)
70
(65)
Green.8.4
(6)
Avid Energy8
(738)
E3.6
(107)
2.9
(March 2019)
Economy Seven Energy5.1
(134)
Engie9.4
(1,231)
70
(40)
4.3
(March 2019)
ESB Energy7.2
(137)
GB Energy7.5
(798)
Good Energy7.9
(1,757)
3
(March 2019)
Green Network Energy8.2
(3,690)
68
(89)
3.9
(March 2019)
Iresa Limited1.3
(1,307)
26
M and S Energy9.5
(196)
Places for People Energy (PFP)6.8
(2,254)
2.6
(March 2019)
Robin Hood Energy7.9
(1,906)
78
(68)
2.7
(March 2019)
So Energy9.3
(2,304)
78
(98)
4.3
(March 2019)
USIO6.7
(122)
Zebra Power8.8
(33)
Utility Point8.4
(1,238)
3
(March 2019)
Look After My Bills9
(2,998)
YOLT8.8
(124)
Flipper9
(2,691)
Fused7.8
(29)
USwitch9.4
(3,615)
Money supermarket8.6
(661)
Simply switch8.7
(4,400)
Resolver7.3
(382)
Moneyhub5.8
(4)
Angelic Energy6.1
(2)
Breeze Energy7.8
(51)
4.5
(March 2019)
Daligas4.4
(66)
Economy Energy4.4
(10,590)
53
(83)
2.4
(September 2018)
Energy SW6.4
(1)
Fairer Power3.4
(10)
Future Energy2.7
(21)
Green Energy8
(660)
Igloo Energy8.8
(765)
4.3
(March 2019)
Our Power Energy4.1
(173)
Peterborough Energy6.1
(1)
Ram Energy7.4
(1)
Snowdrop Energy5.6
(37)
Spark Energy7.1
(22,275)
52
(79)
2.1
(September 2018)
TOTO energy6.3
(13,060)
2.1
(March 2019)
White Rose Energy6.1
(1)
Orbit Energy9
(487)
Weflip4.5
(9)
Cleo9.3
(1,286)
Monzo8.9
(2,804)
Simplify Digital4.3
(66)
Migrate9.3
(138)
Glide7.8
(4,951)
Comparethemarket 7.4
(1,681)
Energy Linx 9.1
(279)
Lumo 7.8
(634)
Simplicity Energy8.2
(617)
Selectra9.8
(330)
Symbio Energy4.9
(43)
Just Move In9.9
(404)