Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
OVO Energy8.5
(24,385)
74
(433)
88.4
(2019)
843.35
(December 2018)
Octopus Energy9.6
(8,486)
80
(168)
86.7
(2019)
963.95
(December 2018)
Utility Warehouse8
(7,085)
73
(154)
82.9
(2019)
3.95
(December 2018)
Bulb Energy9.6
(14,192)
72
(168)
81.2
(2019)
943.75
(December 2018)
Coop Energy4.4
(663)
66
(135)
81.2
(2019)
3.05
(December 2018)
Green Star Energy5
(3,589)
65
(72)
81
(2018)
372.3
(December 2018)
Avro Energy9.1
(16,471)
64
(69)
80.6
(2019)
792.7
(December 2018)
First Utility6.9
(35,004)
66
(132)
80.2
(2019)
663.4
(December 2018)
Utilita6
(5,519)
71
(110)
75.3
(2019)
2.2
(December 2018)
Sainsbury's Energy2
(88)
63
(135)
73
(2019)
SSE2.5
(234)
58
(929)
70.3
(2019)
694.4
(December 2018)
EDF Energy6
(2,252)
57
(404)
69.3
(2019)
604.15
(December 2018)
Scottish Power0.5
(515)
54
(882)
68.9
(2019)
443.45
(December 2018)
E.ON Energy0.8
(1,591)
57
(512)
68.8
(2019)
573.25
(December 2018)
British Gas2.1
(4,831)
56
(1,002)
66.7
(2019)
493.65
(December 2018)
Npower0.6
(1,772)
54
(728)
66.3
(2019)
393.15
(December 2018)
Outfox the market4.4
(5,955)
64.1
(2019)
1.3
(December 2018)
Avid Energy8.2
(688)
E2.9
(73)
3.45
(December 2018)
Economy Seven Energy2.7
(81)
Engie9.1
(453)
70
(40)
4.15
(December 2018)
ESB Energy8.5
(95)
GB Energy1.3
(312)
Good Energy7.8
(1,470)
3
(December 2018)
Green Network Energy7.9
(2,189)
68
(89)
3.55
(December 2018)
Iresa Limited1.3
(1,311)
26
M and S Energy9.6
(115)
Places for People Energy (PFP)6.9
(2,102)
1.85
(December 2018)
Robin Hood Energy8
(1,811)
78
(68)
2.45
(December 2018)
So Energy9.4
(1,935)
78
(98)
4.5
(December 2018)
USIO6.7
(123)
Zebra Power8.3
(25)
Utility Point7.7
(557)
2.95
(December 2018)
Look After My Bills8.9
(1,536)
YOLT8.8
(41)
Flipper8.9
(2,397)
Fused8.2
(26)
USwitch9.3
(3,307)
Money supermarket8.5
(440)
Simply switch8.8
(3,861)
Resolver7.4
(284)
Moneyhub6.7
(3)
Angelic Energy7.7
(2)
Breeze Energy7.5
(41)
Daligas4
(63)
Economy Energy4.4
(10,595)
53
(83)
2.4
(September 2018)
Fairer Power3.4
(9)
Future Energy2.7
(21)
Green Energy8.2
(654)
Igloo Energy8.6
(616)
4.1
(December 2018)
Our Power Energy4
(172)
Peterborough Energy6.1
(1)
Ram Energy7.4
(1)
Snowdrop Energy5.9
(36)
Spark Energy7
(20,235)
52
(79)
2.1
(September 2018)
TOTO energy5.9
(11,458)
2.2
(December 2018)
Orbit Energy8.9
(204)
Weflip6.8
(2)
Cleo9.2
(993)
Monzo7.6
(830)
Simplify Digital4.3
(66)
Migrate9.4
(63)
Glide7.3
(3,975)
Comparethemarket 8.2
(1,660)
Energy Linx 9.1
(230)
Lumo 7.1
(181)
Simplicity Energy7.8
(281)
Selectra9.7
(84)
Symbio Energy6.8
(2)
Ampower UK7.9
(3)
Better Energy7.4
(1)
Bristol Energy7.6
(840)
72
(57)
4.05
(December 2018)
Ebico7.9
(1,682)
76
(45)
Entice Energy9.4
(29)
Extra Energy7.4
(6,096)
Flow Energy7.6
(4,889)
68
(66)
582.8
(December 2018)
GnERGY7.6
(76)
Huddle Energy4.2
(7)
People's Energy5.6
(200)
Pure Planet8.5
(3,382)
1.95
(December 2018)
Tonik Energy8.8
(2,687)
76
(74)
853.05
(December 2018)
The Big Deal6.8
(90)
Onedox7.9
(3)
Bean7.8
(4)
Money Dashboard7.9
(65)
Switchd8.5
(56)
One Utility Bill8.6
(242)
Quotezone8.7
(187)
GoCompare8.5
(1,081)
Switch gas and electric 8.1
(5)
Clearscore8.1
(2,526)
Affect Energy9.6
(1,939)
Brilliant Energy7.3
(133)
Ecotricity6.4
(761)
72
(75)
3.15
(December 2018)
ENSTROGA1.3
(378)
Eversmart Energy6.3
(511)
1.6
(December 2018)
Fischer Energy4.7
(557)
iSupply Energy7
(6,007)
57
(45)
1.95
(December 2018)
Nabuh Energy2.1
(57)
One Select6.1
(1,019)
1.3
(September 2018)
Powershop6.5
(216)
Solarplicity4.4
(5,595)
44
(84)
2.15
(December 2018)
Together Energy5
(3,653)
60
(68)
2.4
(December 2018)
Zog Energy8.9
(91)
96
Gulf Gas and Power UK9.2
(158)
Split the bills7
(1,732)
Moneybox6.6
(48)
Labrador6.5
(17)
Energy helpline8.9
(2,458)
UK Power8.4
(645)
YorkshireEnergy9
(176)
Boost5.6
(1,162)
70
(65)