Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
OVO Energy8.4
(26,312)
74
(433)
88.4
(2019)
843.35
(December 2018)
Octopus Energy9.6
(9,761)
80
(168)
86.7
(2019)
963.95
(December 2018)
Utility Warehouse7.9
(7,245)
73
(154)
82.9
(2019)
3.95
(December 2018)
Coop Energy6.7
(1,358)
66
(135)
81.2
(2019)
3.05
(December 2018)
Bulb Energy9.6
(17,027)
72
(168)
81.2
(2019)
943.75
(December 2018)
Green Star Energy5.4
(4,452)
65
(72)
81
(2018)
372.3
(December 2018)
Avro Energy9.1
(17,781)
64
(69)
80.6
(2019)
792.7
(December 2018)
First Utility7.1
(36,720)
66
(132)
80.2
(2019)
663.4
(December 2018)
Utilita6.2
(6,299)
71
(110)
75.3
(2019)
2.2
(December 2018)
Sainsbury's Energy1.9
(88)
63
(135)
73
(2019)
SSE2.7
(253)
58
(929)
70.3
(2019)
694.4
(December 2018)
EDF Energy6.9
(2,762)
57
(404)
69.3
(2019)
604.15
(December 2018)
Scottish Power0.4
(556)
54
(882)
68.9
(2019)
443.45
(December 2018)
E.ON Energy1
(1,826)
57
(512)
68.8
(2019)
573.25
(December 2018)
British Gas2.3
(5,105)
56
(1,002)
66.7
(2019)
493.65
(December 2018)
Npower0.5
(1,853)
54
(728)
66.3
(2019)
393.15
(December 2018)
Outfox the market5.2
(6,691)
64.1
(2019)
1.3
(December 2018)
Breeze Energy7.8
(44)
Daligas4.2
(65)
Economy Energy4.4
(10,591)
53
(83)
2.4
(September 2018)
Fairer Power3.4
(10)
Future Energy2.7
(21)
Green Energy8.1
(657)
Igloo Energy8.7
(699)
4.1
(December 2018)
Our Power Energy4
(172)
Peterborough Energy6.1
(1)
Ram Energy7.4
(1)
Snowdrop Energy5.6
(37)
Spark Energy7.1
(21,304)
52
(79)
2.1
(September 2018)
TOTO energy6.1
(12,214)
2.2
(December 2018)
Orbit Energy8.8
(276)
Weflip5.9
(6)
Cleo9.2
(1,127)
Monzo9
(2,379)
Simplify Digital4.3
(66)
Migrate9.3
(111)
Glide7.4
(4,117)
Comparethemarket 7.9
(1,669)
Energy Linx 9.2
(255)
Lumo 7.5
(399)
Simplicity Energy8
(488)
Selectra9.7
(151)
Symbio Energy5.4
(24)
Just Move In9.8
(334)
Angelic Energy7.7
(2)
Better Energy7.4
(1)
Bristol Energy7.3
(895)
72
(57)
4.05
(December 2018)
Ebico7.9
(1,759)
76
(45)
Entice Energy8.8
(30)
Extra Energy7.3
(6,098)
Flow Energy7.2
(5,287)
68
(66)
582.8
(December 2018)
GnERGY7.6
(76)
Huddle Energy4.2
(7)
People's Energy6.6
(289)
Pure Planet8.5
(3,606)
1.95
(December 2018)
Tonik Energy8.9
(2,991)
76
(74)
853.05
(December 2018)
The Big Deal6.2
(91)
Onedox7.9
(3)
Bean7.8
(4)
Money Dashboard8.1
(67)
Switchd9
(66)
One Utility Bill8.7
(283)
Quotezone8.7
(199)
GoCompare8.5
(1,231)
Switch gas and electric 8.1
(5)
Clearscore8.2
(2,667)
Ampower UK7.9
(3)
Brilliant Energy7.3
(135)
Cardiff Energy Supply7.4
(1)
Ecotricity5.8
(814)
72
(75)
3.15
(December 2018)
ENSTROGA1.3
(432)
Eversmart Energy7.8
(1,140)
1.6
(December 2018)
Fischer Energy4.7
(557)
iSupply Energy7.3
(7,174)
57
(45)
1.95
(December 2018)
Nabuh Energy2.9
(83)
One Select6.1
(1,020)
1.3
(September 2018)
Powershop6.3
(232)
Solarplicity4.1
(6,354)
44
(84)
2.15
(December 2018)
Together Energy4.6
(4,507)
60
(68)
2.4
(December 2018)
Zog Energy8.7
(101)
96
Gulf Gas and Power UK9.2
(189)
Split the bills7
(1,814)
Moneybox7.3
(67)
Labrador6.2
(18)
Energy helpline9
(2,458)
UK Power7.9
(645)
YorkshireEnergy9.1
(238)
Boost5.6
(1,324)
70
(65)
Affect Energy9.6
(1,950)
E2.6
(83)
3.45
(December 2018)
Economy Seven Energy4.5
(100)
Engie9.4
(892)
70
(40)
4.15
(December 2018)
ESB Energy7.6
(121)
GB Energy7.3
(608)
Good Energy7.9
(1,634)
3
(December 2018)
Green Network Energy8
(2,752)
68
(89)
3.55
(December 2018)
Iresa Limited1.3
(1,311)
26
M and S Energy9.6
(158)
Places for People Energy (PFP)6.6
(2,128)
1.85
(December 2018)
Robin Hood Energy8
(1,866)
78
(68)
2.45
(December 2018)
So Energy9.3
(2,107)
78
(98)
4.5
(December 2018)
USIO6.7
(122)
Zebra Power8.5
(28)
Utility Point8.4
(896)
2.95
(December 2018)
Look After My Bills9
(2,024)
YOLT8.9
(88)
Flipper8.9
(2,557)
Fused8.2
(26)
USwitch9.4
(3,478)
Money supermarket8.6
(547)
Simply switch8.7
(4,130)
Resolver7.6
(336)
Moneyhub6.7
(3)
Avid Energy8.1
(732)