Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Octopus Energy4.8
(13,774)
80
(168)
86.7
(2019)
964.1
(March 2019)
Robin Hood Energy4.1
(2,006)
78
(68)
2.7
(March 2019)
So Energy4.7
(2,750)
78
(98)
4.3
(March 2019)
Ebico4.1
(1,871)
76
(45)
Tonik Energy4.5
(4,792)
76
(74)
852.7
(March 2019)
OVO Energy4.3
(34,368)
74
(433)
88.4
(2019)
842.8
(March 2019)
Utility Warehouse4.2
(8,456)
73
(154)
82.9
(2019)
3.1
(March 2019)
Bristol Energy3.9
(1,112)
72
(57)
3.5
(March 2019)
Ecotricity3.3
(977)
72
(75)
2.2
(March 2019)
Bulb Energy4.8
(25,087)
72
(168)
81.2
(2019)
943.9
(March 2019)
Utilita3.6
(10,707)
71
(110)
75.3
(2019)
1.8
(March 2019)
Boost3.9
(3,035)
70
(65)
Engie4.7
(1,298)
70
(40)
4.3
(March 2019)
Flow Energy3.8
(5,619)
68
(66)
583
(March 2019)
Green Network Energy4.2
(4,614)
68
(89)
3.9
(March 2019)
Coop Energy3.8
(2,091)
66
(135)
81.2
(2019)
2.6
(March 2019)
Shell Energy3.8
(40,555)
66
(132)
80.2
(2019)
663.4
(March 2019)
Green Star Energy3.2
(7,227)
65
(72)
81
(2018)
372.3
(March 2019)
Avro Energy4.6
(22,726)
64
(69)
80.6
(2019)
792.4
(March 2019)
Sainsbury's Energy1.4
(116)
63
(135)
73
(2019)
Together Energy2.4
(6,000)
60
(68)
2.7
(March 2019)
SSE3
(425)
58
(929)
70.3
(2019)
694.6
(March 2019)
EDF Energy4.4
(5,328)
57
(404)
69.3
(2019)
604.2
(March 2019)
E.ON Energy1.9
(2,651)
57
(512)
68.8
(2019)
573.2
(March 2019)
iSupply Energy4
(8,861)
57
(45)
2.2
(March 2019)
British Gas3.8
(16,297)
56
(1,002)
66.7
(2019)
493.9
(March 2019)
Npower1.2
(2,114)
54
(728)
66.3
(2019)
393.5
(March 2019)
Scottish Power1.2
(705)
54
(882)
68.9
(2019)
443.5
(March 2019)
Economy Energy2.7
(10,594)
53
(83)
2.4
(September 2018)
Spark Energy3.9
(23,583)
52
(79)
2.1
(September 2018)
Solarplicity2.4
(7,538)
44
(84)
2.3
(March 2019)
Simplify Digital2.4
(68)
Migrate4.8
(188)
Glide4.1
(6,438)
Comparethemarket 3.5
(1,709)
Energy Linx 4.7
(346)
Lumo 3.9
(843)
Simplicity Energy4.2
(928)
Selectra4.9
(612)
Symbio Energy2.9
(72)
Just Move In4.9
(490)
Angelic Energy3.2
(2)
Breeze Energy4.2
(63)
4.5
(March 2019)
Daligas2.5
(71)
Energy SW3.3
(1)
Fairer Power2.2
(10)
Future Energy2
(21)
Green Energy4.2
(666)
Igloo Energy4.5
(809)
4.3
(March 2019)
Our Power Energy2.6
(172)
Peterborough Energy3.2
(1)
Ram Energy3.7
(1)
Snowdrop Energy3.2
(37)
TOTO energy3.5
(14,862)
2.1
(March 2019)
White Rose Energy3.2
(1)
Orbit Energy4.5
(774)
Weflip3.5
(32)
Cleo4.6
(1,478)
Monzo4.4
(4,014)
Switchd4.4
(102)
One Utility Bill4.4
(388)
Quotezone4.6
(284)
GoCompare4.3
(1,277)
Switch gas and electric 4.1
(5)
Clearscore4.2
(3,063)
Ampower UK4
(8)
Better Energy3.7
(1)
Entice Energy4.6
(78)
Extra Energy3.9
(6,111)
GnERGY4.5
(197)
Huddle Energy2.4
(44)
National Gas3.2
(1)
People's Energy4.2
(605)
Pure Planet4.4
(4,715)
3.3
(March 2019)
The Big Deal3.5
(90)
Onedox4
(4)
Bean3.9
(4)
Money Dashboard4.1
(81)
Labrador3.9
(31)
Energy helpline4.6
(2,689)
UK Power4.6
(638)
YorkshireEnergy4.4
(463)
4.2
(March 2019)
Green.4.7
(267)
Affect Energy4.8
(1,984)
4.5
(March 2019)
Brilliant Energy3.9
(135)
Cardiff Energy Supply3.8
(2)
ENSTROGA1.4
(660)
Eversmart Energy3.7
(1,567)
1.8
(March 2019)
Foxglove Energy4
(433)
Great North Energy2.9
(2)
Nabuh Energy1.6
(169)
1.7
(March 2019)
One Select3.4
(1,019)
1.3
(September 2018)
Powershop3.1
(284)
Zog Energy4.4
(114)
96
Gulf Gas and Power UK4.7
(500)
Split the bills4.3
(2,326)
Moneybox4
(104)
Ittria3.2
(1)
Fused3.9
(33)
USwitch4.7
(3,807)
Money supermarket4.5
(868)
Simply switch4.5
(4,927)
Resolver3.8
(455)
Moneyhub3.1
(4)
Avid Energy4.1
(749)
E3.2
(148)
2.9
(March 2019)
Economy Seven Energy3.8
(419)
ESB Energy3.7
(166)
GB Energy4
(923)
Good Energy4.2
(1,980)
3
(March 2019)
Iresa Limited1.5
(1,308)
26
M and S Energy4.9
(449)
Outfox the market4
(11,015)
64.1
(2019)
2.1
(March 2019)
Places for People Energy (PFP)3.8
(2,422)
2.6
(March 2019)
USIO3.7
(122)
Zebra Power4.4
(66)
Utility Point4.5
(2,936)
3
(March 2019)
Look After My Bills4.6
(4,519)
YOLT4.4
(188)
Emma3.2
(1)
Flipper4.6
(2,882)