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Npower

Energy supplier since October 2000

Key Dates

Launched - October 2000

www.npower.com @npowerhq

Customer service

TrustPilot score of 0.5 from 2,040 reviews

1 star
92%
2 stars
3%
3 stars
1%
4 stars
1%
5 stars
3%

Which? Customer Score
54% from 728 reviews


Ranking: 27 out of 31 suppliers

Citizens Advice Overall Score
3.5 stars out of 5


Ranking: 14 out of 39 suppliers

survey date: March 2019

USwitch Customer Satisfaction score 2019
66.3%


Ranking: 15 out of 16 suppliers

MoneySavingExpert Customer Satisfaction score
38.5%


Ranking: 14 out of 16 suppliers
Great
23%
OK
31%
Poor
46%


Connections

Powershop
Sub-brand
View
Utility Warehouse
Energy buyer
View
Sainsbury's Energy
White label
From: 23 April 2019 View

Companies House

NPOWER LIMITED

Company number:
03653277

Full accounts available, made up to Sunday 31 December 2017

Accounts next due on Monday 30 September 2019, covering period to Monday 31 December 2018

Company status:
ACTIVE
Company type:
Private Limited Company

Registered address:
Windmill Hill Business Park Whitehill Way, Swindon, Wiltshire, SN5 6PB

Incorporated:
21 October 1998

Finances

Companies House
20132014201520162017
Revenue 3939.53622366534233441
Cost of sales (3579.2)(3289)(3352)(3160)(3174)
Gross profit/(loss) 360.3333313263267
Admin expenses (270.3)(262)(342)(314)(274)
Other income/expense6.1(40)289213
Operating profit/(loss) 96.131(1)416
Gross Margin 9.1%9.2%8.5%7.7%7.8%
Net Margin 2.4%0.9%(0%)1.2%0.2%

Company Accounts

Up to 31 December 2017

  • Full Accounts
  • 11 July 2018
  • 56 pages
View Add info

Up to 31 December 2016

  • Full Accounts
  • 19 July 2017
  • 51 pages
View Add info

Up to 31 December 2015

  • Full Accounts
  • 02 October 2016
  • 53 pages
View Add info

Up to 31 December 2014

  • Full Accounts
  • 20 August 2015
  • 35 pages
View Add info

Persons with significant control

  1. NPOWER LIMITED
  2. Npower Group Limited
    1. Innogy Se
    2. Rwe Ag
  3. Npower Group Plc

News