Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
M and S Energy4.9
(644)
Green.4.9
(1,320)
Selectra4.9
(687)
Just Move In4.9
(548)
Octopus Energy4.8
(17,991)
80
(168)
86.7
(2019)
964.15
(December 2019)
So Energy4.8
(3,609)
78
(98)
4.4
(December 2019)
Affect Energy4.8
(1,995)
3.65
(December 2019)
USwitch4.7
(4,029)
Bulb Energy4.7
(30,667)
72
(168)
81.2
(2019)
943.2
(December 2019)
Migrate4.7
(219)
Energy Linx 4.7
(359)
Flipper4.6
(3,054)
Engie4.6
(1,311)
70
(40)
4.05
(December 2019)
Igloo Energy4.6
(945)
4
(December 2019)
GnERGY4.6
(247)
Entice Energy4.6
(86)
Zog Energy4.6
(133)
96
Gulf Gas and Power UK4.6
(804)
Energy helpline4.6
(2,942)
UK Power4.6
(637)
Avro Energy4.6
(26,410)
64
(69)
80.6
(2019)
793.5
(December 2019)
Zebra Power4.5
(83)
Look After My Bills4.5
(6,882)
Simply switch4.5
(5,594)
Cleo4.5
(1,592)
Tonik Energy4.5
(5,557)
76
(74)
852.75
(December 2019)
Quotezone4.5
(329)
GOTO Energy4.5
(344)
ESB Energy4.4
(390)
3.95
(December 2019)
Emma4.4
(29)
Money supermarket4.4
(969)
Green Energy4.4
(711)
Monzo4.4
(5,590)
Pure Planet4.4
(6,245)
3.25
(December 2019)
Switchd4.4
(139)
Moneybox4.4
(244)
YOLT4.3
(222)
Orbit Energy4.3
(1,412)
3.75
(December 2019)
Neon Reef4.3
(9)
People's Energy4.3
(1,003)
3.6
(December 2019)
One Utility Bill4.3
(439)
EDF Energy4.3
(6,847)
57
(404)
69.3
(2019)
604.25
(December 2019)
OVO Energy4.3
(36,303)
74
(433)
88.4
(2019)
843
(December 2019)
Split the bills4.3
(2,481)
Good Energy4.2
(2,183)
3.25
(December 2019)
Outfox the market4.2
(14,403)
64.1
(2019)
2.35
(December 2019)
Utility Point4.2
(3,498)
3.6
(December 2019)
Simplicity Energy4.2
(1,229)
GoCompare4.2
(1,289)
Switch gas and electric 4.2
(6)
Clearscore4.2
(3,264)
YorkshireEnergy4.2
(566)
2.85
(December 2019)
Green Network Energy4.1
(5,469)
68
(89)
3.6
(December 2019)
Avid Energy4.1
(748)
Spark Energy4.1
(27,140)
52
(79)
2.8
(December 2019)
Glide4.1
(6,772)
Breeze Energy4.1
(84)
4.8
(December 2019)
Utility Warehouse4.1
(9,933)
73
(154)
82.9
(2019)
3.75
(December 2019)
Onedox4.1
(5)
iSupply Energy4.1
(9,897)
57
(45)
3.1
(December 2019)
GB Energy4
(923)
Robin Hood Energy4
(2,085)
78
(68)
2.9
(December 2019)
Ebico4
(1,895)
76
(45)
Foxglove Energy4
(510)
Extra Energy3.9
(6,111)
Bean3.9
(4)
Utilita3.9
(15,548)
71
(110)
75.3
(2019)
2.1
(December 2019)
Brilliant Energy3.9
(134)
Resolver3.8
(543)
E (Gas and Electricity)3.8
(261)
3.81
(December 2019)
Economy Seven Energy3.8
(437)
Flow Energy3.8
(5,630)
68
(66)
582.85
(July 2019)
Bristol Energy3.8
(1,183)
72
(57)
3.3
(December 2019)
Coop Energy3.8
(2,107)
66
(135)
81.2
(2019)
2.95
(December 2019)
The Energy Shop3.8
(2)
Boost3.8
(4,100)
70
(65)
2.75
(December 2019)
Cardiff Energy Supply3.8
(2)
Shell Energy3.7
(41,668)
66
(132)
80.2
(2019)
662.85
(December 2019)
USIO3.7
(121)
Fused3.7
(37)
Ram Energy3.7
(1)
Lumo 3.7
(938)
3
(December 2019)
British Gas3.7
(23,827)
56
(1,002)
66.7
(2019)
493.95
(December 2019)
Ampower UK3.7
(9)
Better Energy3.7
(1)
Eversmart Energy3.7
(1,570)
1.8
(March 2019)
Labrador3.7
(34)
PFP Energy3.6
(2,545)
3
(December 2019)
TOTO energy3.5
(15,043)
2.1
(July 2019)
The Big Deal3.5
(90)
Money Dashboard3.5
(90)
One Select3.4
(1,018)
1.3
(September 2018)
Energy SW3.3
(1)
Ittria3.2
(1)
Peterborough Energy3.2
(1)
Snowdrop Energy3.2
(37)
Comparethemarket 3.2
(1,735)
Angelic Energy3.2
(4)
LECCY3.2
(1)
E.ON Energy3.2
(4,749)
57
(512)
68.8
(2019)
573.7
(December 2019)
Ecotricity3.2
(1,117)
72
(75)
2.4
(December 2019)
Moneyhub3.1
(4)
Scottish Power3.1
(1,736)
54
(882)
68.9
(2019)
443.25
(December 2019)
Green Star Energy3.1
(7,555)
65
(72)
81
(2018)
372.2
(December 2019)
Weflip3
(37)
Powershop3
(314)
White Rose Energy2.9
(2)
National Gas2.9
(2)
Great North Energy2.8
(3)
Switchcraft2.8
(3)
Economy Energy2.7
(10,603)
53
(83)
2.4
(September 2018)
SSE2.6
(480)
58
(929)
70.3
(2019)
694.05
(December 2019)
Our Power Energy2.6
(171)
Daligas2.4
(75)
Solarplicity2.4
(7,511)
44
(84)
2.3
(March 2019)
Fairer Power2.2
(10)
Simplify Digital2.2
(70)
Symbio Energy2.2
(185)
Together Energy2.2
(6,709)
60
(68)
2.9
(December 2019)
Future Energy2
(21)
Huddle Energy1.9
(62)
Iresa Limited1.5
(1,305)
26
Nabuh Energy1.4
(273)
1.7
(December 2019)
Sainsbury's Energy1.4
(119)
63
(135)
73
(2019)
ENSTROGA1.3
(771)
Npower1.2
(2,268)
54
(728)
66.3
(2019)
393.55
(December 2019)