Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Just Move In9.8
(312)
Affect Energy9.6
(1,806)
4.5
(March 2019)
Octopus Energy9.5
(5,072)
80
(168)
96
(2018)
964.3
(September 2018)
So Energy9.5
(1,618)
78
(98)
88.4
(2020)
4.7
(September 2018)
Migrate9.4
(26)
Switchd9.4
(49)
Bulb Energy9.3
(8,499)
72
(168)
92
(2018)
944.2
(September 2018)
Cleo9.3
(802)
Entice Energy9.3
(26)
Hub Energy9.2
(90)
M and S Energy9.2
(59)
4.35
(December 2019)
USwitch9.2
(3,021)
Energy Linx 9.2
(187)
Avro Energy9.1
(11,920)
64
(69)
80.6
(2019)
792.75
(September 2018)
Energy helpline9
(2,414)
Flipper9
(2,207)
OVO Energy8.9
(20,290)
74
(433)
86
(2018)
843.7
(September 2018)
Orbit Energy8.9
(121)
3.75
(September 2019)
Simply switch8.8
(3,438)
People's Energy8.8
(71)
77
(53)
85.98
(2021)
3.4
(June 2019)
Zog Energy8.7
(76)
96
Look After My Bills8.7
(986)
Zebra Power8.6
(19)
GoCompare8.6
(894)
Pure Planet8.5
(2,915)
78
(51)
85.03
(2021)
1.95
(December 2018)
Tonik Energy8.5
(2,041)
76
(74)
853.45
(September 2018)
One Utility Bill8.5
(171)
UK Power8.4
(646)
YorkshireEnergy8.4
(84)
4.2
(March 2019)
Green.8.4
(6)
Green Energy8.4
(649)
68
(52)
Igloo Energy8.4
(521)
4.1
(December 2018)
Comparethemarket 8.4
(1,649)
Utility Point8.3
(377)
68
(88)
2.95
(December 2018)
Quotezone8.3
(150)
Avid Energy8.2
(502)
Robin Hood Energy8.1
(1,679)
78
(68)
2.35
(September 2018)
YOLT8.1
(4)
Selectra8.1
(4)
Switch gas and electric 8.1
(5)
Fused8
(25)
Utility Warehouse8
(6,565)
73
(154)
90
(2018)
3.95
(September 2018)
Clearscore8
(2,323)
Labrador7.9
(11)
Ebico7.9
(1,469)
76
(45)
Flow Energy7.9
(4,705)
68
(66)
582.85
(September 2018)
GnERGY7.9
(73)
Green Network Energy7.8
(1,504)
68
(89)
3.55
(September 2018)
Bristol Energy7.8
(772)
72
(57)
4.05
(September 2018)
Money Dashboard7.8
(60)
Angelic Energy7.7
(2)
Onedox7.7
(2)
Bean7.7
(2)
Good Energy7.6
(1,208)
3.1
(September 2018)
Money supermarket7.6
(224)
Cardiff Energy Supply7.4
(1)
Moneyhub7.4
(1)
Ram Energy7.4
(1)
Weflip7.4
(1)
Glide7.4
(3,832)
Ampower UK7.4
(1)
53
(52)
Better Energy7.4
(1)
Extra Energy7.4
(6,098)
PFP Energy7.3
(1,965)
2.75
(September 2018)
Eversmart Energy7.2
(386)
1.6
(December 2018)
Breeze Energy7.2
(36)
4.5
(March 2019)
Lumo 7.2
(71)
3
(September 2019)
Split the bills7.1
(1,597)
Spark Energy7.1
(18,686)
52
(79)
2.1
(September 2018)
Boost7
(775)
70
(65)
2.75
(September 2019)
Shell Energy7
(33,914)
66
(132)
85
(2018)
663.6
(September 2018)
Ecotricity6.8
(666)
72
(75)
3.4
(September 2018)
Symbio Energy6.8
(2)
The Big Deal6.8
(90)
Brilliant Energy6.6
(91)
USIO6.6
(125)
iSupply Energy6.4
(4,824)
57
(45)
2.15
(September 2018)
Energy SW6.4
(1)
ESB Energy6.3
(29)
3.55
(June 2019)
Resolver6.3
(191)
Utilita6.2
(3,866)
71
(110)
81
(2018)
2.25
(September 2018)
TOTO energy6.2
(10,228)
2.2
(September 2018)
Monzo6.2
(433)
Green Star Energy6.1
(3,206)
65
(72)
81
(2018)
372.3
(September 2018)
One Select6.1
(1,020)
1.3
(September 2018)
Peterborough Energy6.1
(1)
White Rose Energy6.1
(1)
Powershop5.9
(157)
77
(50)
Snowdrop Energy5.9
(36)
Together Energy5.7
(2,341)
60
(68)
2.7
(September 2018)
Foxglove Energy5.6
(515)
Engie5.6
(55)
70
(40)
3.5
(September 2018)
Moneybox5.3
(24)
Huddle Energy5.1
(5)
Outfox the market5
(4,959)
67
(55)
64.1
(2019)
2.25
(September 2018)
Economy Energy4.8
(10,346)
53
(83)
2.4
(September 2018)
EON Next4.6
(80)
GOTO Energy4.4
(165)
Neon Reef4.4
(11)
Wonderbill4.3
(8)
Simplify Digital4.3
(66)
Coop Energy4.3
(620)
66
(135)
78
(2018)
3.05
(September 2018)
Simplicity Energy4.1
(7)
3.6
(December 2019)
Solarplicity4
(3,719)
44
(84)
2
(September 2018)
The Energy Shop3.7
(1)
Daligas3.7
(58)
Fairer Power3.6
(8)
Nabuh Energy3.4
(26)
1.7
(March 2019)
Switchcraft3.3
(1)
Go Effortless Energy3.3
(1)
Our Power Energy3.3
(121)
Great North Energy3.2
(1)
Emma3.2
(1)
Ittria3.2
(1)
Neo Energy3.2
(1)
LECCY3.2
(1)
National Gas3.2
(1)
E (Gas and Electricity)2.8
(46)
61
(62)
4.1
(September 2018)
Future Energy2.7
(21)
SSE2.4
(206)
58
(929)
71
(2018)
694.4
(September 2018)
British Gas2.4
(4,398)
56
(1,002)
68
(2018)
494.15
(September 2018)
Sainsbury's Energy2.1
(79)
63
(135)
76
(2018)
Economy Seven Energy1.9
(54)
EDF Energy1.7
(1,292)
57
(404)
70
(2018)
603.95
(September 2018)
ENSTROGA1.4
(292)
3.1
(December 2019)
GB Energy1.3
(305)
Iresa Limited1.3
(1,311)
26
E.ON Energy0.8
(1,283)
57
(512)
70
(2018)
572.9
(September 2018)
Scottish Power0.6
(466)
54
(882)
71
(2018)
443.65
(September 2018)
Npower0.5
(1,661)
54
(728)
65
(2018)
393.15
(September 2018)