Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
M and S Energy4.9
(1,132)
4.35
(December 2019)
Selectra4.9
(688)
Just Move In4.9
(659)
Bulb Energy4.8
(42,130)
78
(377)
81.2
(2019)
943.2
(December 2019)
Octopus Energy4.8
(27,310)
83
(153)
86.7
(2019)
963.95
(December 2019)
So Energy4.8
(4,272)
75
(92)
4.4
(December 2019)
Green.4.8
(2,865)
Affect Energy4.8
(2,049)
3.55
(December 2019)
Zebra Power4.7
(178)
USwitch4.7
(4,519)
Migrate4.7
(230)
Neon Reef4.7
(75)
GnERGY4.7
(321)
Avro Energy4.7
(32,756)
70
(125)
80.6
(2019)
793.5
(December 2019)
Zog Energy4.7
(157)
96
Engie4.6
(1,301)
73
(54)
4.05
(September 2019)
ESB Energy4.6
(1,264)
4.05
(December 2019)
Look After My Bills4.6
(11,004)
Flipper4.6
(3,337)
Entice Energy4.6
(88)
Energy helpline4.6
(3,089)
UK Power4.6
(637)
Outfox the market4.5
(19,779)
67
(55)
64.1
(2019)
2.85
(December 2019)
Money supermarket4.5
(1,294)
Simply switch4.5
(6,179)
Green Energy4.5
(921)
Igloo Energy4.5
(1,044)
4.4
(December 2019)
Monzo4.5
(7,689)
Energy Linx 4.5
(363)
People's Energy4.5
(1,875)
77
(53)
3.65
(December 2019)
Quotezone4.5
(376)
Gulf Gas and Power UK4.5
(1,104)
GOTO Energy4.5
(412)
Cleo4.4
(1,607)
Pure Planet4.4
(6,515)
78
(51)
3
(December 2019)
Split the bills4.4
(2,603)
Emma4.3
(32)
Simplicity Energy4.3
(1,725)
3.6
(December 2019)
EDF Energy4.3
(8,582)
60
(570)
69.3
(2019)
604.45
(December 2019)
Switchd4.3
(203)
One Utility Bill4.3
(514)
OVO Energy4.3
(36,903)
73
(164)
88.4
(2019)
842.55
(December 2019)
E (Gas and Electricity)4.2
(415)
61
(62)
3.13
(December 2019)
Good Energy4.2
(2,566)
3.45
(December 2019)
Green Network Energy4.2
(7,211)
72
(80)
3.2
(December 2019)
YOLT4.2
(241)
Coop Energy4.2
(2,477)
73
(122)
81.2
(2019)
3.75
(December 2019)
Utility Warehouse4.2
(11,342)
71
(80)
82.9
(2019)
3.35
(December 2019)
Switch gas and electric 4.2
(6)
iSupply Energy4.2
(10,529)
64
(49)
3.1
(September 2019)
Moneybox4.2
(359)
The Energy Shop4.2
(6)
Utility Point4.1
(4,608)
68
(88)
3.1
(December 2019)
Orbit Energy4.1
(2,032)
2.4
(December 2019)
Onedox4.1
(5)
Clearscore4.1
(3,559)
Foxglove Energy4.1
(546)
Avid Energy4
(740)
Economy Seven Energy4
(506)
GB Energy4
(923)
Spark Energy4
(29,124)
51
(65)
2.25
(December 2019)
Glide4
(7,193)
Tonik Energy4
(7,008)
71
(88)
853.1
(December 2019)
Utilita4
(21,188)
65
(144)
75.3
(2019)
1.65
(December 2019)
Boost4
(5,232)
65
(66)
2.06
(December 2019)
Ebico3.9
(1,996)
79
(60)
Extra Energy3.9
(6,105)
Bean3.9
(4)
GoCompare3.9
(1,309)
Brilliant Energy3.9
(134)
Robin Hood Energy3.8
(2,186)
65
(44)
2.65
(December 2019)
Fused3.8
(53)
Breeze Energy3.8
(97)
4.8
(September 2019)
Ampower UK3.8
(11)
53
(52)
Bristol Energy3.8
(1,502)
73
(63)
2.65
(December 2019)
Flow Energy3.8
(5,631)
70
(63)
582.85
(June 2019)
Cardiff Energy Supply3.8
(2)
E.ON Energy3.8
(10,031)
61
(839)
68.8
(2019)
573.35
(December 2019)
Shell Energy3.7
(42,959)
58
(167)
80.2
(2019)
663.4
(December 2019)
PFP Energy3.7
(2,784)
3
(December 2019)
USIO3.7
(121)
Resolver3.7
(646)
Moneyhub3.7
(10)
British Gas3.7
(32,786)
60
(1,668)
66.7
(2019)
493.95
(December 2019)
Ram Energy3.7
(1)
Better Energy3.7
(1)
Scottish Power3.7
(6,210)
51
(389)
68.9
(2019)
443.2
(December 2019)
Eversmart Energy3.7
(1,561)
1.8
(March 2019)
Labrador3.7
(34)
SSE3.6
(858)
61
(465)
70.3
(2019)
694.2
(December 2019)
Huddle Energy3.6
(143)
TOTO energy3.5
(15,017)
2.1
(June 2019)
Sainsbury's Energy3.5
(143)
63
(135)
73
(2019)
YorkshireEnergy3.5
(769)
3.15
(December 2019)
One Select3.4
(1,017)
1.3
(September 2018)
Energy SW3.3
(1)
Go Effortless Energy3.3
(1)
Lumo 3.3
(1,023)
3
(September 2019)
Ittria3.2
(1)
Angelic Energy3.2
(4)
Peterborough Energy3.2
(1)
Snowdrop Energy3.2
(37)
Money Dashboard3.1
(104)
Comparethemarket 2.9
(1,771)
LECCY2.9
(2)
Green Star Energy2.9
(7,765)
55
(79)
81
(2018)
372.65
(December 2019)
Symbio Energy2.8
(352)
National Gas2.8
(3)
Powershop2.8
(346)
77
(50)
Economy Energy2.7
(10,596)
53
(83)
2.4
(September 2018)
Switchcraft2.7
(4)
Our Power Energy2.6
(171)
White Rose Energy2.6
(4)
Ecotricity2.6
(1,275)
75
(64)
2.55
(December 2019)
Weflip2.5
(49)
Great North Energy2.5
(5)
Solarplicity2.4
(7,518)
44
(84)
2.3
(March 2019)
Fairer Power2.2
(10)
Daligas2.1
(81)
Simplify Digital2.1
(71)
Together Energy2.1
(7,082)
48
(52)
2.5
(December 2019)
Future Energy2
(21)
ENSTROGA1.8
(838)
3.1
(December 2019)
The Big Deal1.7
(100)
Iresa Limited1.5
(1,300)
26
Nabuh Energy1.5
(319)
1.9
(December 2019)
Npower1.2
(2,448)
57
(320)
66.3
(2019)
393.8
(December 2019)