Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
M and S Energy4.9
(1,416)
4.35
(December 2019)
Just Move In4.9
(740)
Affect Energy4.8
(2,083)
3.55
(December 2019)
Bulb Energy4.8
(57,485)
78
(377)
81.2
(2019)
943.2
(December 2019)
Octopus Energy4.8
(32,086)
83
(153)
86.7
(2019)
963.95
(December 2019)
So Energy4.8
(4,758)
75
(92)
4.4
(December 2019)
USwitch4.8
(6,139)
Green.4.8
(3,954)
Selectra4.8
(692)
Neon Reef4.8
(134)
Avro Energy4.7
(35,939)
70
(125)
80.6
(2019)
793.5
(December 2019)
Zebra Power4.7
(218)
Migrate4.7
(231)
GnERGY4.7
(320)
Zog Energy4.6
(170)
96
Gulf Gas and Power UK4.6
(1,287)
Energy helpline4.6
(3,118)
UK Power4.6
(637)
Engie4.6
(1,301)
73
(54)
4.05
(September 2019)
ESB Energy4.6
(1,726)
4.05
(December 2019)
Outfox the market4.6
(23,510)
67
(55)
64.1
(2019)
2.85
(December 2019)
Look After My Bills4.6
(15,137)
Flipper4.6
(3,463)
Energy Linx 4.6
(397)
Pure Planet4.6
(9,474)
78
(51)
3
(December 2019)
GOTO Energy4.5
(469)
Money supermarket4.5
(1,533)
Simply switch4.5
(6,620)
Wonderbill4.5
(38)
Green Energy4.5
(936)
Cleo4.5
(1,702)
People's Energy4.5
(2,598)
77
(53)
3.65
(December 2019)
Quotezone4.5
(414)
Split the bills4.4
(2,681)
Emma4.4
(33)
Monzo4.4
(9,185)
Switchd4.4
(225)
One Utility Bill4.4
(580)
Sainsbury's Energy4.3
(216)
63
(135)
73
(2019)
Moneybox4.3
(504)
E (Gas and Electricity)4.3
(508)
61
(62)
3.13
(December 2019)
Fused4.3
(84)
Simplicity Energy4.3
(2,128)
3.6
(December 2019)
Ampower UK4.3
(16)
53
(52)
Coop Energy4.3
(2,593)
73
(122)
81.2
(2019)
3.75
(December 2019)
EDF Energy4.3
(10,228)
60
(570)
69.3
(2019)
604.45
(December 2019)
Entice Energy4.3
(99)
iSupply Energy4.2
(10,553)
64
(49)
3.1
(September 2019)
OVO Energy4.2
(37,396)
73
(164)
88.4
(2019)
842.55
(December 2019)
The Energy Shop4.2
(6)
Green Network Energy4.2
(8,132)
72
(80)
3.2
(December 2019)
Utility Point4.2
(5,370)
68
(88)
3.1
(December 2019)
YOLT4.2
(262)
Igloo Energy4.2
(1,013)
4.4
(December 2019)
Switch gas and electric 4.2
(6)
Clearscore4.2
(3,830)
Foxglove Energy4.1
(554)
Labrador4.1
(39)
YorkshireEnergy4.1
(1,156)
3.15
(December 2019)
Avid Energy4.1
(738)
Utility Warehouse4.1
(12,514)
71
(80)
82.9
(2019)
3.35
(December 2019)
Onedox4.1
(5)
Utilita4
(24,045)
65
(144)
75.3
(2019)
1.65
(December 2019)
Boost4
(5,725)
65
(66)
2.06
(December 2019)
Economy Seven Energy4
(515)
GB Energy4
(923)
Good Energy4
(2,750)
3.45
(December 2019)
Orbit Energy4
(2,860)
2.4
(December 2019)
Glide4
(7,503)
Breeze Energy3.9
(99)
4.8
(September 2019)
Spark Energy3.9
(30,270)
51
(65)
2.25
(December 2019)
Bean3.9
(4)
Cardiff Energy Supply3.8
(2)
E.ON Energy3.8
(12,513)
61
(839)
68.8
(2019)
573.35
(December 2019)
Shell Energy3.8
(44,277)
58
(167)
80.2
(2019)
663.4
(December 2019)
Bristol Energy3.8
(1,703)
73
(63)
2.65
(December 2019)
Ebico3.8
(2,011)
79
(60)
Extra Energy3.8
(6,104)
Flow Energy3.8
(5,628)
70
(63)
582.85
(June 2019)
Scottish Power3.8
(10,570)
51
(389)
68.9
(2019)
443.2
(December 2019)
Brilliant Energy3.7
(135)
PFP Energy3.7
(2,867)
3
(December 2019)
SSE3.7
(1,210)
61
(465)
70.3
(2019)
694.2
(December 2019)
USIO3.7
(121)
Moneyhub3.7
(10)
British Gas3.7
(39,967)
60
(1,668)
66.7
(2019)
493.95
(December 2019)
Ram Energy3.7
(1)
Better Energy3.7
(1)
Huddle Energy3.7
(187)
GoCompare3.7
(1,320)
Eversmart Energy3.6
(1,562)
1.8
(March 2019)
Switchcraft3.6
(14)
Robin Hood Energy3.6
(2,225)
65
(44)
2.65
(December 2019)
Resolver3.6
(713)
Tonik Energy3.6
(8,598)
71
(88)
853.1
(December 2019)
Ittria3.5
(3)
TOTO energy3.5
(15,004)
2.1
(June 2019)
One Select3.4
(1,015)
1.3
(September 2018)
Energy SW3.3
(1)
Go Effortless Energy3.3
(1)
Peterborough Energy3.2
(1)
Snowdrop Energy3.2
(37)
Money Dashboard3.2
(114)
Powershop3
(375)
77
(50)
LECCY3
(4)
Ecotricity2.9
(1,486)
75
(64)
2.55
(December 2019)
Angelic Energy2.9
(5)
Lumo 2.9
(1,089)
3
(September 2019)
Green Star Energy2.8
(7,880)
55
(79)
81
(2018)
372.65
(December 2019)
Symbio Energy2.8
(415)
National Gas2.8
(3)
Economy Energy2.7
(10,591)
53
(83)
2.4
(September 2018)
Comparethemarket 2.7
(1,793)
Our Power Energy2.6
(171)
White Rose Energy2.6
(4)
Great North Energy2.5
(5)
Solarplicity2.4
(7,518)
44
(84)
2.3
(March 2019)
Together Energy2.4
(8,045)
48
(52)
2.5
(December 2019)
Weflip2.3
(51)
ENSTROGA2.2
(929)
3.1
(December 2019)
Fairer Power2.2
(10)
Simplify Digital2.1
(71)
Daligas2
(82)
Future Energy2
(21)
The Big Deal1.8
(111)
Nabuh Energy1.5
(332)
1.9
(December 2019)
Iresa Limited1.5
(1,297)
26
Npower1.2
(2,562)
57
(320)
66.3
(2019)
393.8
(December 2019)