Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Zog Energy4.7
(188)
96
Octopus Energy4.8
(39,707)
83
(153)
86.7
(2019)
963.95
(December 2019)
Bulb Energy4.7
(63,209)
78
(377)
81.2
(2019)
943.2
(December 2019)
Tonik Energy3.5
(9,783)
71
(88)
853.1
(December 2019)
OVO Energy4.2
(39,776)
73
(164)
88.4
(2019)
842.55
(December 2019)
Avro Energy4.7
(43,106)
70
(125)
80.6
(2019)
793.5
(December 2019)
SSE4.4
(4,878)
61
(465)
70.3
(2019)
694.2
(December 2019)
Shell Energy3.8
(46,390)
58
(167)
80.2
(2019)
663.4
(December 2019)
EDF Energy4.3
(12,547)
60
(570)
69.3
(2019)
604.45
(December 2019)
Flow Energy3.8
(5,622)
70
(63)
582.85
(June 2019)
E.ON Energy3.8
(18,333)
61
(839)
68.8
(2019)
573.35
(December 2019)
British Gas3.6
(50,870)
60
(1,668)
66.7
(2019)
493.95
(December 2019)
Scottish Power3.7
(15,535)
51
(389)
68.9
(2019)
443.2
(December 2019)
Npower1.2
(2,738)
57
(320)
66.3
(2019)
393.8
(December 2019)
Green Star Energy2.7
(7,945)
55
(79)
81
(2018)
372.65
(December 2019)
Iresa Limited1.5
(1,293)
26
Neon Reef4.6
(199)
Angelic Energy2.6
(6)
Breeze Energy3.7
(100)
4.8
(September 2019)
Daligas2.2
(83)
Economy Energy2.7
(10,587)
53
(83)
2.4
(September 2018)
Energy SW3.3
(1)
Fairer Power2.2
(10)
Future Energy2
(21)
Go Effortless Energy3
(2)
Green Energy4.5
(951)
Igloo Energy4.5
(1,403)
4.4
(December 2019)
Our Power Energy2.9
(171)
Peterborough Energy3.2
(1)
Ram Energy3
(2)
Snowdrop Energy3.2
(37)
Spark Energy3.8
(30,731)
51
(65)
2.25
(December 2019)
TOTO energy3.5
(14,986)
2.1
(June 2019)
White Rose Energy2.5
(5)
Orbit Energy3.8
(5,027)
2.4
(December 2019)
Weflip2.1
(55)
Cleo4.4
(1,723)
Monzo4.5
(11,421)
Simplify Digital2.1
(71)
Migrate4.7
(230)
Glide3.9
(8,283)
Comparethemarket 2.2
(1,837)
Energy Linx 4.6
(410)
Lumo 2.8
(1,108)
3
(September 2019)
Simplicity Energy4.3
(3,016)
3.6
(December 2019)
Selectra4.7
(761)
Symbio Energy2.4
(541)
Just Move In4.9
(819)
EON Next4.6
(138)
Ampower UK4.2
(22)
53
(52)
Better Energy3.7
(1)
Bristol Energy3.7
(1,797)
73
(63)
2.65
(December 2019)
Coop Energy4.6
(3,321)
73
(122)
81.2
(2019)
3.75
(December 2019)
Ebico3.6
(2,029)
79
(60)
Entice Energy4.4
(112)
Extra Energy3.8
(6,095)
GnERGY4.7
(320)
Huddle Energy3.5
(294)
LECCY2.8
(5)
National Gas2.8
(3)
People's Energy4.4
(3,813)
77
(53)
3.65
(December 2019)
Pure Planet4.6
(13,148)
78
(51)
3
(December 2019)
Utility Warehouse4
(13,678)
71
(80)
82.9
(2019)
3.35
(December 2019)
The Big Deal1.7
(118)
Onedox4.1
(5)
Bean3.9
(4)
Money Dashboard3.2
(124)
Switchd4.4
(293)
One Utility Bill4.2
(703)
Quotezone4.6
(540)
GoCompare4.6
(2,795)
Switch gas and electric 4.2
(6)
Clearscore4.1
(4,138)
Affect Energy4.9
(2,122)
3.55
(December 2019)
Brilliant Energy3.7
(134)
Cardiff Energy Supply3.8
(2)
Ecotricity3.2
(1,738)
75
(64)
2.55
(December 2019)
ENSTROGA2.9
(1,087)
3.1
(December 2019)
Eversmart Energy3.6
(1,562)
1.8
(March 2019)
Foxglove Energy4.1
(554)
Great North Energy2.5
(5)
iSupply Energy4.1
(10,549)
64
(49)
3.1
(September 2019)
Nabuh Energy1.6
(373)
1.9
(December 2019)
One Select3.4
(1,014)
1.3
(September 2018)
Powershop2.7
(425)
77
(50)
Sainsbury's Energy4.3
(251)
63
(135)
73
(2019)
Solarplicity2.4
(7,518)
44
(84)
2.3
(March 2019)
Together Energy2.5
(8,953)
48
(52)
2.5
(December 2019)
Utilita4.2
(29,631)
65
(144)
75.3
(2019)
1.65
(December 2019)
Gulf Gas and Power UK4.5
(1,438)
Split the bills4.4
(2,766)
Moneybox4.3
(549)
Switchcraft3.2
(19)
Labrador3.9
(40)
Energy helpline4.6
(3,146)
The Energy Shop4.3
(9)
UK Power3.3
(639)
YorkshireEnergy4.1
(1,268)
3.15
(December 2019)
Boost3.6
(6,312)
65
(66)
2.06
(December 2019)
GOTO Energy4.6
(676)
Avid Energy4.1
(737)
E (Gas and Electricity)4.2
(548)
61
(62)
3.13
(December 2019)
Economy Seven Energy4
(515)
Engie4.5
(1,309)
73
(54)
4.05
(September 2019)
ESB Energy4.5
(2,570)
4.05
(December 2019)
GB Energy3.9
(920)
Good Energy4.1
(3,546)
3.45
(December 2019)
Green Network Energy4.2
(9,587)
72
(80)
3.2
(December 2019)
M and S Energy4.9
(2,143)
4.35
(December 2019)
Outfox the market4.6
(24,302)
67
(55)
64.1
(2019)
2.85
(December 2019)
PFP Energy3.5
(2,998)
3
(December 2019)
Robin Hood Energy3.4
(2,247)
65
(44)
2.65
(December 2019)
So Energy4.8
(5,160)
75
(92)
4.4
(December 2019)
USIO3.7
(120)
Zebra Power4.7
(263)
Utility Point4
(6,572)
68
(88)
3.1
(December 2019)
Look After My Bills4.6
(19,831)
YOLT4
(280)
Emma3.9
(37)
Flipper4.7
(3,654)
Ittria3.8
(12)
Fused4.3
(155)
USwitch4.8
(11,262)
Money supermarket4.5
(1,718)
Simply switch4.4
(7,254)
Resolver3.5
(787)
Wonderbill4.3
(65)
Moneyhub3.9
(11)
Green.4.8
(5,406)