Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Zog Energy4.7
(163)
96
Zebra Power4.7
(203)
YorkshireEnergy3.6
(851)
3.15
(December 2019)
YOLT4.2
(253)
Wonderbill4.5
(13)
White Rose Energy2.6
(4)
Weflip2.3
(52)
Utility Warehouse4.1
(12,091)
71
(80)
82.9
(2019)
3.35
(December 2019)
Utility Point4.2
(5,116)
68
(88)
3.1
(December 2019)
Utilita4
(22,603)
65
(144)
75.3
(2019)
1.65
(December 2019)
USwitch4.7
(4,653)
USIO3.7
(121)
UK Power4.6
(637)
TOTO energy3.5
(15,007)
2.1
(June 2019)
Tonik Energy3.8
(7,855)
71
(88)
853.1
(December 2019)
Together Energy2.2
(7,474)
48
(52)
2.5
(December 2019)
The Energy Shop4.2
(6)
The Big Deal1.7
(107)
Symbio Energy2.8
(399)
Switchd4.4
(216)
Switchcraft3.3
(14)
Switch gas and electric 4.2
(6)
SSE3.5
(957)
61
(465)
70.3
(2019)
694.2
(December 2019)
Split the bills4.5
(2,661)
Spark Energy4
(30,052)
51
(65)
2.25
(December 2019)
Solarplicity2.4
(7,518)
44
(84)
2.3
(March 2019)
So Energy4.8
(4,591)
75
(92)
4.4
(December 2019)
Snowdrop Energy3.2
(37)
Simply switch4.5
(6,523)
Simplify Digital2.1
(71)
Simplicity Energy4.3
(1,980)
3.6
(December 2019)
Shell Energy3.8
(43,793)
58
(167)
80.2
(2019)
663.4
(December 2019)
Selectra4.8
(691)
Scottish Power3.8
(8,543)
51
(389)
68.9
(2019)
443.2
(December 2019)
Sainsbury's Energy4.2
(182)
63
(135)
73
(2019)
Robin Hood Energy3.8
(2,207)
65
(44)
2.65
(December 2019)
Resolver3.7
(680)
Ram Energy3.7
(1)
Quotezone4.5
(413)
Pure Planet4.5
(8,159)
78
(51)
3
(December 2019)
Powershop3
(370)
77
(50)
PFP Energy3.7
(2,850)
3
(December 2019)
Peterborough Energy3.2
(1)
People's Energy4.5
(2,347)
77
(53)
3.65
(December 2019)
OVO Energy4.2
(37,213)
73
(164)
88.4
(2019)
842.55
(December 2019)
Outfox the market4.5
(22,008)
67
(55)
64.1
(2019)
2.85
(December 2019)
Our Power Energy2.6
(171)
Orbit Energy4
(2,547)
2.4
(December 2019)
Onedox4.1
(5)
One Utility Bill4.4
(555)
One Select3.4
(1,015)
1.3
(September 2018)
Octopus Energy4.8
(30,074)
83
(153)
86.7
(2019)
963.95
(December 2019)
Npower1.2
(2,513)
57
(320)
66.3
(2019)
393.8
(December 2019)
Neon Reef4.8
(119)
National Gas2.8
(3)
Nabuh Energy1.5
(327)
1.9
(December 2019)
Monzo4.5
(8,687)
Moneyhub3.7
(10)
Moneybox4.2
(416)
Money supermarket4.5
(1,443)
Money Dashboard3
(110)
Migrate4.7
(231)
M and S Energy4.9
(1,297)
4.35
(December 2019)
Lumo 3
(1,065)
3
(September 2019)
Look After My Bills4.6
(12,913)
LECCY3.3
(3)
Labrador3.9
(36)
Just Move In4.9
(693)
Ittria3.2
(1)
iSupply Energy4.2
(10,546)
64
(49)
3.1
(September 2019)
Iresa Limited1.5
(1,300)
26
Igloo Energy4.3
(952)
4.4
(December 2019)
Huddle Energy3.8
(171)
Gulf Gas and Power UK4.6
(1,224)
Green.4.8
(3,517)
Green Star Energy2.8
(7,839)
55
(79)
81
(2018)
372.65
(December 2019)
Green Network Energy4.2
(7,577)
72
(80)
3.2
(December 2019)
Green Energy4.5
(933)
Great North Energy2.5
(5)
GOTO Energy4.5
(432)
Good Energy4.1
(2,681)
3.45
(December 2019)
GoCompare3.8
(1,316)
Go Effortless Energy3.3
(1)
GnERGY4.7
(321)
Glide4
(7,248)
GB Energy4
(923)
Future Energy2
(21)
Fused4.2
(70)
Foxglove Energy4.1
(550)
Flow Energy3.8
(5,627)
70
(63)
582.85
(June 2019)
Flipper4.6
(3,410)
Fairer Power2.2
(10)
Extra Energy3.8
(6,104)
Eversmart Energy3.7
(1,562)
1.8
(March 2019)
ESB Energy4.6
(1,563)
4.05
(December 2019)
Entice Energy4.4
(89)
ENSTROGA2.1
(908)
3.1
(December 2019)
Engie4.6
(1,302)
73
(54)
4.05
(September 2019)
Energy SW3.3
(1)
Energy Linx 4.6
(387)
Energy helpline4.6
(3,094)
Emma4.2
(34)
EDF Energy4.3
(9,573)
60
(570)
69.3
(2019)
604.45
(December 2019)
Ecotricity2.7
(1,411)
75
(64)
2.55
(December 2019)
Economy Seven Energy4
(515)
Economy Energy2.7
(10,594)
53
(83)
2.4
(September 2018)
Ebico3.8
(2,004)
79
(60)
E.ON Energy3.7
(10,877)
61
(839)
68.8
(2019)
573.35
(December 2019)
E (Gas and Electricity)4.4
(492)
61
(62)
3.13
(December 2019)
Daligas2.1
(81)
Coop Energy4.2
(2,564)
73
(122)
81.2
(2019)
3.75
(December 2019)
Comparethemarket 2.8
(1,786)
Cleo4.5
(1,662)
Clearscore4.2
(3,704)
Cardiff Energy Supply3.8
(2)
Bulb Energy4.8
(53,767)
78
(377)
81.2
(2019)
943.2
(December 2019)
British Gas3.7
(37,328)
60
(1,668)
66.7
(2019)
493.95
(December 2019)
Bristol Energy3.8
(1,650)
73
(63)
2.65
(December 2019)
Brilliant Energy3.9
(134)
Breeze Energy3.8
(98)
4.8
(September 2019)
Boost4
(5,522)
65
(66)
2.06
(December 2019)
Better Energy3.7
(1)
Bean3.9
(4)
Avro Energy4.7
(34,810)
70
(125)
80.6
(2019)
793.5
(December 2019)
Avid Energy4.1
(738)
Angelic Energy2.9
(5)
Ampower UK4.3
(17)
53
(52)
Affect Energy4.8
(2,075)
3.55
(December 2019)