Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Just Move In4.9
(858)
Affect Energy4.9
(2,134)
3.55
(December 2019)
M and S Energy4.9
(2,328)
4.35
(December 2019)
Octopus Energy4.8
(43,980)
80
(429)
91.98
(2021)
963.95
(December 2019)
USwitch4.8
(13,413)
Migrate4.7
(230)
GnERGY4.7
(319)
GoCompare4.7
(6,652)
GOTO Energy4.7
(822)
Avro Energy4.7
(47,936)
76
(181)
84.69
(2021)
793.5
(December 2019)
Zog Energy4.7
(197)
96
Green.4.7
(5,936)
So Energy4.7
(5,433)
73
(60)
85.18
(2021)
4.4
(December 2019)
Flipper4.7
(3,736)
Selectra4.6
(815)
Coop Energy4.6
(3,511)
73
(122)
81.2
(2019)
3.75
(December 2019)
Pure Planet4.6
(14,015)
74
(65)
85.03
(2021)
3
(December 2019)
Quotezone4.6
(594)
Energy helpline4.6
(3,210)
Bulb Energy4.6
(65,421)
69
(497)
88.19
(2021)
943.2
(December 2019)
Outfox the market4.6
(24,642)
82
(72)
64.1
(2019)
2.85
(December 2019)
Zebra Power4.6
(277)
Neon Reef4.5
(225)
Green Energy4.5
(953)
68
(52)
Igloo Energy4.5
(1,528)
4.4
(December 2019)
Monzo4.5
(12,724)
Energy Linx 4.5
(412)
EON Next4.5
(377)
Switchd4.5
(316)
Gulf Gas and Power UK4.5
(1,511)
ESB Energy4.5
(2,871)
4.05
(December 2019)
Look After My Bills4.5
(21,016)
Money supermarket4.5
(1,824)
Split the bills4.4
(2,782)
The Energy Shop4.4
(10)
Engie4.4
(1,313)
73
(54)
4.05
(September 2019)
Simply switch4.4
(7,413)
Cleo4.3
(1,725)
Simplicity Energy4.3
(3,495)
3.6
(December 2019)
EDF Energy4.3
(13,845)
61
(588)
73.09
(2021)
604.45
(December 2019)
Entice Energy4.3
(118)
Moneybox4.3
(566)
SSE4.3
(6,841)
60
(452)
71.65
(2021)
694.2
(December 2019)
Ampower UK4.2
(22)
53
(52)
People's Energy4.2
(4,447)
75
(67)
85.98
(2021)
3.65
(December 2019)
One Utility Bill4.2
(739)
Switch gas and electric 4.2
(6)
Clearscore4.2
(4,271)
OVO Energy4.2
(41,273)
70
(196)
86.74
(2021)
842.55
(December 2019)
Sainsbury's Energy4.2
(256)
70
(51)
73
(2019)
Utilita4.2
(31,411)
68
(140)
77.32
(2021)
1.65
(December 2019)
Green Network Energy4.2
(10,087)
69
(91)
3.2
(December 2019)
Onedox4.1
(5)
Foxglove Energy4.1
(554)
iSupply Energy4.1
(10,548)
64
(49)
3.1
(September 2019)
YorkshireEnergy4.1
(1,287)
3.15
(December 2019)
Avid Energy4.1
(737)
E (Gas and Electricity)4.1
(582)
61
(73)
3.13
(December 2019)
Good Energy4.1
(3,779)
3.45
(December 2019)
Fused4.1
(171)
Wonderbill4.1
(82)
Utility Warehouse4
(14,474)
71
(66)
86.46
(2021)
3.35
(December 2019)
Economy Seven Energy4
(515)
Ittria4
(15)
Glide3.9
(8,351)
Extra Energy3.9
(6,090)
Bean3.9
(4)
Labrador3.9
(40)
GB Energy3.9
(919)
PFP Energy3.9
(3,472)
3
(December 2019)
Emma3.9
(38)
Moneyhub3.9
(11)
Flow Energy3.8
(5,617)
70
(63)
582.85
(June 2019)
Cardiff Energy Supply3.8
(2)
E.ON Energy3.8
(21,390)
60
(950)
70.72
(2021)
573.35
(December 2019)
Shell Energy3.8
(47,471)
63
(193)
73.09
(2021)
663.4
(December 2019)
Breeze Energy3.7
(100)
4.8
(September 2019)
Spark Energy3.7
(30,789)
51
(65)
2.25
(December 2019)
Orbit Energy3.7
(5,273)
2.4
(December 2019)
Better Energy3.7
(1)
Brilliant Energy3.7
(134)
USIO3.7
(120)
YOLT3.7
(297)
Scottish Power3.6
(19,892)
55
(465)
60.68
(2021)
443.2
(December 2019)
Money Dashboard3.6
(136)
Eversmart Energy3.6
(1,564)
1.8
(March 2019)
British Gas3.5
(53,831)
62
(1,539)
70.35
(2021)
493.95
(December 2019)
TOTO energy3.5
(14,977)
2.1
(June 2019)
Bristol Energy3.5
(1,835)
64
(57)
2.65
(December 2019)
Ebico3.5
(2,035)
79
(60)
Huddle Energy3.5
(326)
Tonik Energy3.5
(9,789)
71
(88)
853.1
(December 2019)
Boost3.5
(6,636)
62
(60)
2.06
(December 2019)
Utility Point3.5
(9,238)
65
(84)
3.1
(December 2019)
Resolver3.5
(827)
Ecotricity3.4
(1,907)
66
(63)
2.55
(December 2019)
One Select3.4
(1,014)
1.3
(September 2018)
Energy SW3.3
(1)
UK Power3.3
(639)
Neo Energy3.2
(1)
Peterborough Energy3.2
(1)
Snowdrop Energy3.2
(36)
Robin Hood Energy3.2
(2,256)
65
(44)
2.65
(December 2019)
Go Effortless Energy3
(2)
Our Power Energy3
(172)
Ram Energy3
(2)
ENSTROGA3
(1,123)
3.1
(December 2019)
Lumo 2.8
(1,109)
3
(September 2019)
LECCY2.8
(5)
National Gas2.8
(3)
Switchcraft2.8
(22)
Economy Energy2.7
(10,584)
53
(83)
2.4
(September 2018)
Green Star Energy2.7
(7,949)
55
(79)
81
(2018)
372.65
(December 2019)
Angelic Energy2.5
(7)
White Rose Energy2.5
(5)
Great North Energy2.5
(5)
Powershop2.5
(448)
77
(50)
Solarplicity2.4
(7,518)
44
(84)
2.3
(March 2019)
Together Energy2.4
(9,139)
48
(52)
2.5
(December 2019)
Fairer Power2.2
(10)
Symbio Energy2.1
(670)
Daligas2.1
(84)
Weflip2.1
(55)
Simplify Digital2.1
(71)
Comparethemarket 2.1
(1,856)
Future Energy2
(21)
The Big Deal1.7
(119)
Nabuh Energy1.6
(400)
1.9
(December 2019)
Iresa Limited1.5
(1,293)
26
Npower1.2
(2,769)
54
(286)
63.28
(2021)
393.8
(December 2019)