Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
M and S Energy4.9
(586)
Green.4.9
(771)
Selectra4.9
(681)
Just Move In4.9
(519)
Affect Energy4.8
(1,991)
3.5
(July 2019)
Bulb Energy4.8
(27,152)
72
(168)
81.2
(2019)
943.75
(July 2019)
Octopus Energy4.8
(15,682)
80
(168)
86.7
(2019)
963.75
(July 2019)
So Energy4.8
(3,162)
78
(98)
4.4
(July 2019)
Migrate4.8
(202)
Gulf Gas and Power UK4.7
(749)
Engie4.7
(1,305)
70
(40)
4.25
(July 2019)
USwitch4.7
(3,934)
Energy Linx 4.7
(359)
Entice Energy4.6
(81)
GnERGY4.6
(246)
Avro Energy4.6
(24,562)
64
(69)
80.6
(2019)
793.5
(July 2019)
Energy helpline4.6
(2,777)
UK Power4.6
(637)
Flipper4.6
(2,975)
Tonik Energy4.5
(5,089)
76
(74)
852.85
(July 2019)
Quotezone4.5
(299)
Zebra Power4.5
(78)
Look After My Bills4.5
(5,457)
Emma4.5
(26)
Money supermarket4.5
(954)
Simply switch4.5
(5,274)
Igloo Energy4.5
(887)
4.4
(July 2019)
Cleo4.5
(1,561)
EDF Energy4.4
(6,142)
57
(404)
69.3
(2019)
604.15
(July 2019)
Pure Planet4.4
(6,080)
3.25
(July 2019)
One Utility Bill4.4
(416)
Zog Energy4.4
(123)
96
YorkshireEnergy4.4
(512)
3.6
(July 2019)
GOTO Energy4.4
(227)
Utility Point4.4
(3,092)
3.35
(July 2019)
YOLT4.4
(205)
Orbit Energy4.4
(1,054)
Monzo4.4
(4,845)
Neon Reef4.4
(11)
People's Energy4.3
(763)
3.4
(July 2019)
Switchd4.3
(110)
OVO Energy4.3
(35,836)
74
(433)
88.4
(2019)
843
(July 2019)
Split the bills4.3
(2,430)
Moneybox4.3
(183)
Utility Warehouse4.2
(9,244)
73
(154)
82.9
(2019)
3.4
(July 2019)
GoCompare4.2
(1,283)
Switch gas and electric 4.2
(6)
Clearscore4.2
(3,170)
Good Energy4.2
(2,033)
3.05
(July 2019)
Green Energy4.2
(693)
Simplicity Energy4.2
(1,073)
Onedox4.1
(5)
iSupply Energy4.1
(9,313)
57
(45)
2.85
(July 2019)
Avid Energy4.1
(749)
Green Network Energy4.1
(5,105)
68
(89)
3.95
(July 2019)
Outfox the market4.1
(13,059)
64.1
(2019)
2.5
(July 2019)
Robin Hood Energy4.1
(2,058)
78
(68)
2.55
(July 2019)
Glide4.1
(6,663)
Ebico4
(1,888)
76
(45)
Foxglove Energy4
(496)
GB Energy4
(924)
Spark Energy4
(25,844)
52
(79)
2.1
(September 2018)
Bristol Energy3.9
(1,158)
72
(57)
3
(July 2019)
Extra Energy3.9
(6,114)
Bean3.9
(4)
Brilliant Energy3.9
(135)
Boost3.9
(3,780)
70
(65)
Lumo 3.9
(917)
Coop Energy3.8
(2,104)
66
(135)
81.2
(2019)
3.35
(July 2019)
Flow Energy3.8
(5,627)
68
(66)
582.85
(July 2019)
Cardiff Energy Supply3.8
(2)
Utilita3.8
(13,139)
71
(110)
75.3
(2019)
1.95
(July 2019)
Economy Seven Energy3.8
(430)
Shell Energy3.8
(41,287)
66
(132)
80.2
(2019)
663.4
(July 2019)
Fused3.8
(34)
Resolver3.8
(499)
Breeze Energy3.8
(68)
4.8
(July 2019)
Ampower UK3.7
(9)
Better Energy3.7
(1)
Eversmart Energy3.7
(1,569)
1.8
(March 2019)
Labrador3.7
(34)
ESB Energy3.7
(191)
3.55
(July 2019)
Places for People Energy (PFP)3.7
(2,495)
2.65
(July 2019)
USIO3.7
(122)
British Gas3.7
(20,334)
56
(1,002)
66.7
(2019)
493.85
(July 2019)
Ram Energy3.7
(1)
Money Dashboard3.6
(85)
E3.6
(204)
4
(July 2019)
The Big Deal3.5
(90)
TOTO energy3.5
(15,050)
2.1
(July 2019)
One Select3.4
(1,019)
1.3
(September 2018)
Angelic Energy3.4
(3)
Switchcraft3.3
(1)
Energy SW3.3
(1)
Weflip3.3
(34)
Comparethemarket 3.3
(1,723)
LECCY3.2
(1)
National Gas3.2
(1)
Ecotricity3.2
(1,054)
72
(75)
2.2
(July 2019)
Green Star Energy3.2
(7,420)
65
(72)
81
(2018)
372.15
(July 2019)
Ittria3.2
(1)
Peterborough Energy3.2
(1)
Snowdrop Energy3.2
(37)
Moneyhub3.1
(4)
Powershop3
(300)
Symbio Energy3
(97)
Great North Energy2.9
(2)
White Rose Energy2.9
(2)
SSE2.8
(454)
58
(929)
70.3
(2019)
694.6
(July 2019)
Economy Energy2.7
(10,599)
53
(83)
2.4
(September 2018)
Our Power Energy2.6
(170)
Solarplicity2.4
(7,526)
44
(84)
2.3
(March 2019)
Together Energy2.3
(6,313)
60
(68)
2.9
(July 2019)
Daligas2.3
(73)
Huddle Energy2.2
(52)
Fairer Power2.2
(10)
Simplify Digital2.2
(70)
E.ON Energy2
(2,993)
57
(512)
68.8
(2019)
573.35
(July 2019)
Future Energy2
(21)
Nabuh Energy1.5
(223)
1.9
(July 2019)
Iresa Limited1.5
(1,307)
26
ENSTROGA1.4
(738)
Sainsbury's Energy1.4
(118)
63
(135)
73
(2019)
Scottish Power1.3
(855)
54
(882)
68.9
(2019)
443.2
(July 2019)
Npower1.2
(2,208)
54
(728)
66.3
(2019)
393.65
(July 2019)