Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Green.4.9
(1,119)
M and S Energy4.9
(633)
Just Move In4.9
(544)
Selectra4.9
(687)
Bulb Energy4.8
(29,919)
72
(168)
81.2
(2019)
943.2
(December 2019)
Octopus Energy4.8
(17,500)
80
(168)
86.7
(2019)
964.15
(December 2019)
So Energy4.8
(3,518)
78
(98)
4.4
(December 2019)
Affect Energy4.8
(1,994)
3.65
(December 2019)
USwitch4.7
(4,012)
Migrate4.7
(212)
Energy Linx 4.7
(359)
Gulf Gas and Power UK4.7
(772)
Engie4.6
(1,310)
70
(40)
4.05
(December 2019)
Emma4.6
(27)
Flipper4.6
(3,049)
Entice Energy4.6
(85)
GnERGY4.6
(247)
Avro Energy4.6
(25,962)
64
(69)
80.6
(2019)
793.5
(December 2019)
Energy helpline4.6
(2,934)
UK Power4.6
(637)
Zebra Power4.5
(83)
Look After My Bills4.5
(6,756)
Simply switch4.5
(5,492)
Igloo Energy4.5
(935)
4
(December 2019)
Cleo4.5
(1,590)
Tonik Energy4.5
(5,429)
76
(74)
852.75
(December 2019)
Quotezone4.5
(308)
GOTO Energy4.5
(333)
Zog Energy4.5
(132)
96
ESB Energy4.4
(357)
3.95
(December 2019)
Money supermarket4.4
(963)
Monzo4.4
(5,528)
Pure Planet4.4
(6,228)
3.25
(December 2019)
Moneybox4.4
(222)
YorkshireEnergy4.4
(548)
2.85
(December 2019)
Utility Point4.3
(3,414)
3.6
(December 2019)
YOLT4.3
(221)
Neon Reef4.3
(9)
Green Energy4.3
(706)
Orbit Energy4.3
(1,395)
3.75
(December 2019)
EDF Energy4.3
(6,706)
57
(404)
69.3
(2019)
604.25
(December 2019)
People's Energy4.3
(955)
3.6
(December 2019)
Switchd4.3
(125)
One Utility Bill4.3
(438)
OVO Energy4.3
(36,175)
74
(433)
88.4
(2019)
843
(December 2019)
Split the bills4.3
(2,475)
Good Energy4.2
(2,156)
3.25
(December 2019)
Outfox the market4.2
(14,038)
64.1
(2019)
2.35
(December 2019)
Simplicity Energy4.2
(1,200)
Utility Warehouse4.2
(9,747)
73
(154)
82.9
(2019)
3.75
(December 2019)
GoCompare4.2
(1,288)
Switch gas and electric 4.2
(6)
Clearscore4.2
(3,249)
Avid Energy4.1
(748)
Green Network Energy4.1
(5,359)
68
(89)
3.6
(December 2019)
Glide4.1
(6,739)
Onedox4.1
(5)
iSupply Energy4.1
(9,851)
57
(45)
3.1
(December 2019)
GB Energy4
(923)
Robin Hood Energy4
(2,085)
78
(68)
2.9
(December 2019)
Breeze Energy4
(80)
4.8
(December 2019)
Spark Energy4
(26,935)
52
(79)
2.8
(December 2019)
Ebico4
(1,894)
76
(45)
Foxglove Energy4
(511)
Extra Energy3.9
(6,111)
Bean3.9
(4)
Brilliant Energy3.9
(134)
Utilita3.9
(15,166)
71
(110)
75.3
(2019)
2.1
(December 2019)
Boost3.9
(4,074)
70
(65)
2.75
(December 2019)
E3.8
(258)
3.81
(December 2019)
Economy Seven Energy3.8
(437)
Resolver3.8
(537)
Lumo 3.8
(932)
3
(December 2019)
Bristol Energy3.8
(1,171)
72
(57)
3.3
(December 2019)
Coop Energy3.8
(2,107)
66
(135)
81.2
(2019)
2.95
(December 2019)
Flow Energy3.8
(5,630)
68
(66)
582.85
(July 2019)
Cardiff Energy Supply3.8
(2)
The Energy Shop3.8
(2)
Shell Energy3.7
(41,581)
66
(132)
80.2
(2019)
662.85
(December 2019)
USIO3.7
(121)
Fused3.7
(37)
British Gas3.7
(23,289)
56
(1,002)
66.7
(2019)
493.95
(December 2019)
Ram Energy3.7
(1)
Ampower UK3.7
(9)
Better Energy3.7
(1)
Eversmart Energy3.7
(1,570)
1.8
(March 2019)
Labrador3.7
(34)
PFP Energy3.6
(2,535)
3
(December 2019)
TOTO energy3.5
(15,044)
2.1
(July 2019)
The Big Deal3.5
(90)
Money Dashboard3.5
(89)
One Select3.4
(1,018)
1.3
(September 2018)
Energy SW3.3
(1)
Ittria3.2
(1)
Angelic Energy3.2
(4)
Peterborough Energy3.2
(1)
Snowdrop Energy3.2
(37)
Comparethemarket 3.2
(1,735)
LECCY3.2
(1)
National Gas3.2
(1)
Ecotricity3.2
(1,106)
72
(75)
2.4
(December 2019)
Moneyhub3.1
(4)
Green Star Energy3.1
(7,515)
65
(72)
81
(2018)
372.2
(December 2019)
Weflip3
(37)
E.ON Energy3
(4,239)
57
(512)
68.8
(2019)
573.7
(December 2019)
Powershop3
(313)
Switchcraft3
(2)
White Rose Energy2.9
(2)
Scottish Power2.8
(1,445)
54
(882)
68.9
(2019)
443.25
(December 2019)
Great North Energy2.8
(3)
Economy Energy2.7
(10,603)
53
(83)
2.4
(September 2018)
SSE2.6
(475)
58
(929)
70.3
(2019)
694.05
(December 2019)
Our Power Energy2.6
(171)
Daligas2.4
(75)
Solarplicity2.4
(7,511)
44
(84)
2.3
(March 2019)
Fairer Power2.2
(10)
Simplify Digital2.2
(70)
Together Energy2.2
(6,615)
60
(68)
2.9
(December 2019)
Symbio Energy2.1
(179)
Future Energy2
(21)
Huddle Energy2
(58)
Iresa Limited1.5
(1,305)
26
Nabuh Energy1.4
(268)
1.7
(December 2019)
Sainsbury's Energy1.4
(119)
63
(135)
73
(2019)
ENSTROGA1.3
(764)
Npower1.2
(2,256)
54
(728)
66.3
(2019)
393.55
(December 2019)