Customer service indicators

Supplier Name TrustScore
(# Reviews)
Which? Score
(# Reviews)
USwitch Score
(Year)
MSE Score Citizens Advice
Score
Octopus Energy4.8
(17,500)
80
(168)
86.7
(2019)
964.15
(December 2019)
Robin Hood Energy4
(2,085)
78
(68)
2.9
(December 2019)
So Energy4.8
(3,518)
78
(98)
4.4
(December 2019)
Ebico4
(1,894)
76
(45)
Tonik Energy4.5
(5,429)
76
(74)
852.75
(December 2019)
OVO Energy4.3
(36,175)
74
(433)
88.4
(2019)
843
(December 2019)
Utility Warehouse4.2
(9,747)
73
(154)
82.9
(2019)
3.75
(December 2019)
Bristol Energy3.8
(1,171)
72
(57)
3.3
(December 2019)
Ecotricity3.2
(1,106)
72
(75)
2.4
(December 2019)
Bulb Energy4.8
(29,919)
72
(168)
81.2
(2019)
943.2
(December 2019)
Utilita3.9
(15,166)
71
(110)
75.3
(2019)
2.1
(December 2019)
Boost3.9
(4,074)
70
(65)
2.75
(December 2019)
Engie4.6
(1,310)
70
(40)
4.05
(December 2019)
Flow Energy3.8
(5,630)
68
(66)
582.85
(July 2019)
Green Network Energy4.1
(5,359)
68
(89)
3.6
(December 2019)
Coop Energy3.8
(2,107)
66
(135)
81.2
(2019)
2.95
(December 2019)
Shell Energy3.7
(41,581)
66
(132)
80.2
(2019)
662.85
(December 2019)
Green Star Energy3.1
(7,515)
65
(72)
81
(2018)
372.2
(December 2019)
Avro Energy4.6
(25,962)
64
(69)
80.6
(2019)
793.5
(December 2019)
Sainsbury's Energy1.4
(119)
63
(135)
73
(2019)
Together Energy2.2
(6,615)
60
(68)
2.9
(December 2019)
SSE2.6
(475)
58
(929)
70.3
(2019)
694.05
(December 2019)
EDF Energy4.3
(6,706)
57
(404)
69.3
(2019)
604.25
(December 2019)
E.ON Energy3
(4,239)
57
(512)
68.8
(2019)
573.7
(December 2019)
iSupply Energy4.1
(9,851)
57
(45)
3.1
(December 2019)
British Gas3.7
(23,289)
56
(1,002)
66.7
(2019)
493.95
(December 2019)
Npower1.2
(2,256)
54
(728)
66.3
(2019)
393.55
(December 2019)
Scottish Power2.8
(1,445)
54
(882)
68.9
(2019)
443.25
(December 2019)
Economy Energy2.7
(10,603)
53
(83)
2.4
(September 2018)
Spark Energy4
(26,935)
52
(79)
2.8
(December 2019)
Solarplicity2.4
(7,511)
44
(84)
2.3
(March 2019)
Angelic Energy3.2
(4)
Breeze Energy4
(80)
4.8
(December 2019)
Daligas2.4
(75)
Energy SW3.3
(1)
Fairer Power2.2
(10)
Future Energy2
(21)
Green Energy4.3
(706)
Igloo Energy4.5
(935)
4
(December 2019)
Our Power Energy2.6
(171)
Peterborough Energy3.2
(1)
Ram Energy3.7
(1)
Snowdrop Energy3.2
(37)
TOTO energy3.5
(15,044)
2.1
(July 2019)
White Rose Energy2.9
(2)
Orbit Energy4.3
(1,395)
3.75
(December 2019)
Weflip3
(37)
Cleo4.5
(1,590)
Monzo4.4
(5,528)
Simplify Digital2.2
(70)
Migrate4.7
(212)
Glide4.1
(6,739)
Comparethemarket 3.2
(1,735)
Energy Linx 4.7
(359)
Lumo 3.8
(932)
3
(December 2019)
Simplicity Energy4.2
(1,200)
Selectra4.9
(687)
Symbio Energy2.1
(179)
Just Move In4.9
(544)
Neon Reef4.3
(9)
Ampower UK3.7
(9)
Better Energy3.7
(1)
Entice Energy4.6
(85)
Extra Energy3.9
(6,111)
GnERGY4.6
(247)
Huddle Energy2
(58)
LECCY3.2
(1)
National Gas3.2
(1)
People's Energy4.3
(955)
3.6
(December 2019)
Pure Planet4.4
(6,228)
3.25
(December 2019)
The Big Deal3.5
(90)
Onedox4.1
(5)
Bean3.9
(4)
Money Dashboard3.5
(89)
Switchd4.3
(125)
One Utility Bill4.3
(438)
Quotezone4.5
(308)
GoCompare4.2
(1,288)
Switch gas and electric 4.2
(6)
Clearscore4.2
(3,249)
Affect Energy4.8
(1,994)
3.65
(December 2019)
Brilliant Energy3.9
(134)
Cardiff Energy Supply3.8
(2)
ENSTROGA1.3
(764)
Eversmart Energy3.7
(1,570)
1.8
(March 2019)
Foxglove Energy4
(511)
Great North Energy2.8
(3)
Nabuh Energy1.4
(268)
1.7
(December 2019)
One Select3.4
(1,018)
1.3
(September 2018)
Powershop3
(313)
Zog Energy4.5
(132)
96
Gulf Gas and Power UK4.7
(772)
Split the bills4.3
(2,475)
Moneybox4.4
(222)
Switchcraft3
(2)
Labrador3.7
(34)
Energy helpline4.6
(2,934)
The Energy Shop3.8
(2)
UK Power4.6
(637)
YorkshireEnergy4.4
(548)
2.85
(December 2019)
GOTO Energy4.5
(333)
Avid Energy4.1
(748)
E3.8
(258)
3.81
(December 2019)
Economy Seven Energy3.8
(435)
ESB Energy4.4
(357)
3.95
(December 2019)
GB Energy4
(923)
Good Energy4.2
(2,156)
3.25
(December 2019)
Iresa Limited1.5
(1,305)
26
M and S Energy4.9
(633)
Outfox the market4.2
(14,038)
64.1
(2019)
2.35
(December 2019)
PFP Energy3.6
(2,535)
3
(December 2019)
USIO3.7
(121)
Zebra Power4.5
(83)
Utility Point4.3
(3,414)
3.6
(December 2019)
Look After My Bills4.5
(6,756)
YOLT4.3
(221)
Emma4.6
(27)
Flipper4.6
(3,049)
Ittria3.2
(1)
Fused3.7
(37)
USwitch4.7
(4,012)
Money supermarket4.4
(963)
Simply switch4.5
(5,492)
Resolver3.8
(537)
Moneyhub3.1
(4)
Green.4.9
(1,119)