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Utility Warehouse

Energy supplier since April 2002

Key Dates

Launched - 2002

website

Customer service


Connections

Npower
Trading partner
View

Companies House

TELECOM PLUS PLC

Company number:
03263464

Group accounts available, made up to Tuesday 31 March 2020

Accounts next due on Thursday 30 September 2021, covering period to Wednesday 31 March 2021

Company status:
ACTIVE
Company type:
Public Limited Company

Registered address:
Network Hq 508 Edgware Road, The Hyde, London, NW9 5AB

Incorporated:
09 October 1996

Charges over the company

  • Delivered: 17 January 2020
    Party: Barclays Bank PLC as Security Agent
    Status: Outstanding
  • Delivered: 01 April 2017
    Party: nPower
    Status: Outstanding
  • Delivered: 14 December 2015
    Party: Barclays Bank PLC as Security Agent
    Status: Outstanding
  • Delivered: 20 December 2013
    Party: nPower
    Status: Outstanding
  • Delivered: 19 November 2013
    Party: Barclays Bank PLC as Security Agent
    Status: Fully satisfied on 19 January 2016
  • Delivered: 10 December 2008
    Party: Barclays Bank
    Status: Fully satisfied on 23 July 2014

Market entry provider

None identified

Finances

Companies House
(£m) 2014201520162017201820192020
Revenue 659.722729.178744.732740.29792.872804.438875.774
Cost of sales (561.435)(612.969)(620.858)(609.859)(653.237)(654.874)(708.077)
Gross profit/(loss) 98.287116.209123.874130.431139.635149.564167.697
Admin expenses (68.179)(78.584)(87.522)(88.724)(98.36)(106.907)(118.857)
Other income/expense0.650.3610.3970.4490.6291.6561.328
Operating profit/(loss) 30.75837.98636.74942.15641.90444.31350.168
Gross Margin 14.9%15.9%16.6%17.6%17.6%18.6%19.1%
Net Margin 4.7%5.2%4.9%5.7%5.3%5.5%5.7%

Company Accounts


Persons with significant control

    TELECOM PLUS PLC



News

21 October 2019
Scope of Ofgem’s Utility Warehouse investigation widens

Ofgem first opened an investigation in June last year (also the year when the company was awarded‘Utilities Provider of the Year’ at the 2018 Which? annual awards). It was in relation to services for customers in payment difficulties, their ability to pay and associated communications, including requirements for warrants for pre-payment meters. Now the regulator has widened its scope to include performance in relation to the company’s dealings with domestic customers and its reporting on social obligations.

New Power