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British Gas

Energy supplier since February 1997

Key Dates

Launched - February 1997
Licence Granted - July 1986
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Customer service

TrustPilot score of 3.1 from 82,195 reviews

1 star
0%
2 stars
0%
3 stars
0%
4 stars
0%
5 stars
0%
Show history of TrustScores

Which? Customer Score
62% from 1539 reviews


Ranking: 18 out of 25 suppliers

Survey year: 2021

View on which.co.uk

Citizens Advice Overall Score
3.95 stars out of 5


Ranking: 8 out of 41 suppliers

Survey from October 2019 to December 2019
  • 2018
      Quarter 1 - [no data available]
      Quarter 2 - [no data available]
      Quarter 3 - 4.15 out of 5 stars - Rank: 5 out of 34 suppliers
      Quarter 4 - 3.65 out of 5 stars - Rank: 10 out of 35 suppliers
  • 2019
      Quarter 1 - 3.9 out of 5 stars - Rank: 10 out of 39 suppliers
      Quarter 2 - 3.85 out of 5 stars - Rank: 9 out of 39 suppliers
      Quarter 3 - 3.95 out of 5 stars - Rank: 9 out of 41 suppliers
      Quarter 4 - 3.95 out of 5 stars - Rank: 8 out of 40 suppliers

View on citizensadvice.org.uk

USwitch Customer Satisfaction score 2021
70.35%


Ranking: 14 out of 16 suppliers

View on uswitch.com

MoneySavingExpert Customer Satisfaction score
48.5%


Ranking: 12 out of 16 suppliers
Great
28%
OK
41%
Poor
32%

View on moneysavingexpert.com

Connections

Sainsbury's Energy
White label

To: 16 April 2019 View
Angelic Energy
Trade sale
View
Companies House

BRITISH GAS TRADING LIMITED

Company number:
03078711

Full accounts available, made up to Friday 31 December 2021

Accounts next due on Saturday 30 September 2023, covering period to Saturday 31 December 2022

Company status:
ACTIVE
Company type:
Private Limited Company

Registered address:
Millstream Maidenhead Road, Windsor, Berkshire, SL4 5GD

Incorporated:
06 July 1995

Charges over the company

  • Delivered: 05 October 2011
    Party: Nasdaq Omx Stockholm Ab
    Status: Outstanding
  • Delivered: 31 March 2009
    Party: Centrica Pension Trustees Limited as Security Trustee
    Status: Fully satisfied on 16 August 2017
  • Delivered: 31 March 2009
    Party: Centrica Pension Trustees Limited as Security Trustee
    Status: Fully satisfied on 16 August 2017
  • Delivered: 17 February 1997
    Party: Bg PLC
    Status: Fully satisfied on 22 March 2008

Market entry provider

None identified

Finances

Companies House
(£m) 20132014201520162017
Revenue 15315.511140.510635.49650.38911.1
Cost of sales (13309.4)(9355.6)(8819)(7987.8)(7338.4)
Gross profit/(loss) 2006.11784.91816.41662.51572.7
Admin expenses (1210.2)(1135.5)(1303.1)(1126.7)(1047.2)
Other income/expense(32.4)(47.4)
Operating profit/(loss) 795.9649.4513.3503.4478.1
Gross Margin 13.1%16%17.1%17.2%17.6%
Net Margin 5.2%5.8%4.8%5.2%5.4%

Company Accounts

Persons with significant control

    BRITISH GAS TRADING LIMITED


    1. Gb Gas Holdings Limited
      From: 2016-04-06
      • Ownership of shares - 75% or more
      • Voting rights - 75% or more
      • Right to appoint and remove directors
      1. subdirectory_arrow_rightCentrica Holdings Limited
        From: 2016-04-06
        1. subdirectory_arrow_rightCentrica Plc
          From: 2016-04-06


News

05 February 2019
View Sainsbury's Energy

Sainsbury's Energy to close and switch customers to British Gas

Sainsbury's Energy has stopped taking on new customers and announced that existing customers will have their accounts switched to British Gas in April.

Money Saving Expert