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Flow Energy

Sub-brand from 2 May 2018 to 29 August 2019
Energy supplier from January 2011 to 1 May 2018

Key Dates

Acquired Octopus Energy - 29 August 2019
Acquired Coop Energy - 2 May 2018
Launched - April 2013
Licence Granted - 19 May 2011
website twitter

Customer service

TrustPilot score of 3.8 from 5,617 reviews

1 star
0%
2 stars
0%
3 stars
0%
4 stars
0%
5 stars
0%
Show history of TrustScores

Which? Customer Score
70% from 63 reviews


Ranking: 16 out of 25 suppliers

Survey year: 2020

View on which.co.uk

Citizens Advice Overall Score
2.85 stars out of 5


Ranking: 31 out of 41 suppliers

Survey from April 2019 to June 2019
  • 2018
      Quarter 1 - [no data available]
      Quarter 2 - [no data available]
      Quarter 3 - 2.85 out of 5 stars - Rank: 21 out of 34 suppliers
      Quarter 4 - 2.8 out of 5 stars - Rank: 23 out of 35 suppliers
  • 2019
      Quarter 1 - 3 out of 5 stars - Rank: 22 out of 39 suppliers
      Quarter 2 - 2.85 out of 5 stars - Rank: 31 out of 39 suppliers
      Quarter 3 - [no data available]
      Quarter 4 - [no data available]

View on citizensadvice.org.uk

Uswitch didn't include this company in its latest customer satisfaction survey


View on uswitch.com

MoneySavingExpert Customer Satisfaction score
58%


Ranking: 10 out of 16 suppliers
Great
48%
OK
20%
Poor
32%

View on moneysavingexpert.com

Connections

UtiliGroup
Market entry provider
View
Coop Energy
Parent
View
Companies House

FLOW ENERGY LIMITED

Company number:
07489062

Full accounts available, made up to Saturday 25 January 2020

Accounts next due on Monday 25 October 2021, covering period to Monday 25 January 2021

Company status:
ACTIVE
Company type:
Private Limited Company

Registered address:
Co-Operative House Warwick Technology Park, Gallows Hill, Warwick, CV34 6DA

Incorporated:
11 January 2011

Charges over the company

  • Delivered: 02 May 2019
    Party: National Westminster Bank PLC as Security Trustee
    Status: Outstanding
  • Delivered: 20 February 2018
    Party: 1798 Volantis Catalyst Fund Ii LTDLmap Epsilon LimitedPalm Active Energy, LPPalm Global Small Cap Master Fund LP
    Status: Fully satisfied on 01 May 2019
  • Delivered: 18 December 2015
    Party: Shell
    Status: Fully satisfied on 12 June 2018

Market entry provider

UtiliGroup

Finances

Companies House
(£m) 20132014201520162017
Revenue 13.74533.27740.07998.4137.549
Cost of sales (11.951)(31.084)(36.666)(91.171)(129.806)
Gross profit/(loss) 1.7942.1933.4137.2297.743
Admin expenses (4.169)(5.908)(8.89)(16.26)(23.118)
Operating profit/(loss) (2.375)(3.715)(5.477)(9.031)(15.375)
Gross Margin 13.1%6.6%8.5%7.3%5.6%
Net Margin (17.3%)(11.2%)(13.7%)(9.2%)(11.2%)

Company Accounts

Persons with significant control

    FLOW ENERGY LIMITED


    1. Flowgroup Plc
      From: 2016-04-06
      • Ownership of shares - 75% or more

News

04 May 2018
View Coop Energy

Flow Energy sale chance to 'grow co-operative movement in energy'

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