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Utilita

Energy supplier since April 2003

Key Dates

Launched - 2003
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Customer service

TrustPilot score of 4 from 21,188 reviews

1 star
23%
2 stars
4%
3 stars
4%
4 stars
8%
5 stars
61%
Show history of TrustScores

Which? Customer Score
65% from 144 reviews


Ranking: 20 out of 35 suppliers

Survey year: 2020

View on which.co.uk

Citizens Advice Overall Score
1.65 stars out of 5


Ranking: 40 out of 41 suppliers

Survey from October 2019 to December 2019
  • 2018
      Quarter 1 - [no data available]
      Quarter 2 - [no data available]
      Quarter 3 - 2.25 out of 5 stars - Rank: 28 out of 34 suppliers
      Quarter 4 - 2.2 out of 5 stars - Rank: 28 out of 35 suppliers
  • 2019
      Quarter 1 - 1.8 out of 5 stars - Rank: 37 out of 39 suppliers
      Quarter 2 - 1.95 out of 5 stars - Rank: 38 out of 39 suppliers
      Quarter 3 - 2.1 out of 5 stars - Rank: 40 out of 41 suppliers
      Quarter 4 - 1.65 out of 5 stars - Rank: 40 out of 40 suppliers

View on citizensadvice.org.uk

USwitch Customer Satisfaction score 2019
75.3%


Ranking: 8 out of 16 suppliers

View on uswitch.com

MoneySavingExpert didn't include this company in its latest customer satisfaction survey


View on moneysavingexpert.com

Connections

Our Power Energy
Failed supplier
From: 30 January 2019 View
Eversmart Energy
Failed supplier
View
Companies House

UTILITA ENERGY LIMITED

Company number:
04849181

Full accounts available, made up to Sunday 31 March 2019

Accounts next due on Thursday 31 December 2020, covering period to Tuesday 31 March 2020

Company status:
ACTIVE
Company type:
Private Limited Company

Registered address:
Hutwood Court Bournemouth Road, Chandler's Ford, Eastleigh, SO53 3QB

Incorporated:
29 July 2003

Charges over the company

  • Delivered: 02 February 2016
    Party: BP
    Status: Outstanding
  • Delivered: 04 January 2016
    Party: Santander
    Status: Outstanding
  • Delivered: 24 February 2009
    Party: HSBC
    Status: Fully satisfied on 23 June 2011
  • Delivered: 07 September 2004
    Party: HSBC
    Status: Fully satisfied on 09 August 2007

Market entry provider

None identified

Finances

Companies House
(£m) 2013201420152016201720182019
Revenue 45.35175.754144.048253.582388.938540.368717.775
Cost of sales (40.055)(63.754)(115.321)(204.835)(332.852)(476.739)(668.795)
Gross profit/(loss) 5.2961228.72748.74756.08663.62948.98
Admin expenses (6.649)(10.14)(17.981)(24.515)(39.154)(55.176)(82.995)
Other income/expense0.030.0070.1550.4851.233
Operating profit/(loss) (1.353)1.8610.77624.23917.0878.938(32.782)
Gross Margin 11.7%15.8%19.9%19.2%14.4%11.8%6.8%
Net Margin (3%)2.5%7.5%9.6%4.4%1.7%(4.6%)

Company Accounts

Persons with significant control

    UTILITA ENERGY LIMITED


    1. Utilita Group Limited
      From: 2016-04-06
      • Ownership of shares - 75% or more
      1. Mr William Nicholas Bullen
        From: 2016-04-06
      2. subdirectory_arrow_rightSecure Meters (Uk) Limited
        From: 2016-04-06


News

10 September 2019
View Eversmart Energy

Ofgem appoints Utilita Energy to take on customers of Eversmart Energy

Ofgem has appointed Utilita Energy Limited to take on supplying Eversmart Energy Limited’s domestic customers, and the small number of business customers. This follows an appointment process run by Ofgem to get the best deal possible for customers.

Ofgem