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Utilita

Energy supplier since April 2003

Key Dates

Launched - 2003
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Customer service

TrustPilot score of 4.2 from 31,411 reviews

1 star
0%
2 stars
0%
3 stars
0%
4 stars
0%
5 stars
0%
Show history of TrustScores

Which? Customer Score
68% from 140 reviews


Ranking: 12 out of 25 suppliers

Survey year: 2021

View on which.co.uk

Citizens Advice Overall Score
1.65 stars out of 5


Ranking: 40 out of 41 suppliers

Survey from October 2019 to December 2019
  • 2018
      Quarter 1 - [no data available]
      Quarter 2 - [no data available]
      Quarter 3 - 2.25 out of 5 stars - Rank: 28 out of 34 suppliers
      Quarter 4 - 2.2 out of 5 stars - Rank: 28 out of 35 suppliers
  • 2019
      Quarter 1 - 1.8 out of 5 stars - Rank: 37 out of 39 suppliers
      Quarter 2 - 1.95 out of 5 stars - Rank: 38 out of 39 suppliers
      Quarter 3 - 2.1 out of 5 stars - Rank: 40 out of 41 suppliers
      Quarter 4 - 1.65 out of 5 stars - Rank: 40 out of 40 suppliers

View on citizensadvice.org.uk

USwitch Customer Satisfaction score 2021
77.32%


Ranking: 9 out of 16 suppliers

View on uswitch.com

MoneySavingExpert didn't include this company in its latest customer satisfaction survey


View on moneysavingexpert.com

Connections

Our Power Energy
Failed supplier
From: 30 January 2019 View
Eversmart Energy
Failed supplier
View
Companies House

UTILITA ENERGY LIMITED

Company number:
04849181

Full accounts available, made up to Thursday 31 March 2022

Accounts next due on Sunday 31 December 2023, covering period to Friday 31 March 2023

Company status:
ACTIVE
Company type:
Private Limited Company

Registered address:
Hutwood Court Bournemouth Road, Chandler's Ford, Eastleigh, SO53 3QB

Incorporated:
29 July 2003

Charges over the company

  • Delivered: 20 January 2022
    Party: Wales & West Utilities
    Status: Outstanding
  • Delivered: 10 August 2020
    Party: National Westminster Bank PLC
    Status: Outstanding
  • Delivered: 02 February 2016
    Party: BP
    Status: Outstanding
  • Delivered: 04 January 2016
    Party: Santander
    Status: Fully satisfied on 11 August 2020
  • Delivered: 24 February 2009
    Party: HSBC
    Status: Fully satisfied on 23 June 2011
  • Delivered: 07 September 2004
    Party: HSBC
    Status: Fully satisfied on 09 August 2007

Market entry provider

None identified

Finances

Companies House
(£m) 20132014201520162017201820192020
Revenue 45.35175.754144.048253.582388.938540.368717.775848.727
Cost of sales (40.055)(63.754)(115.321)(204.835)(332.852)(476.739)(668.795)(785.893)
Gross profit/(loss) 5.2961228.72748.74756.08663.62948.9862.834
Admin expenses (6.649)(10.14)(17.981)(24.515)(39.154)(55.176)(82.995)(90.858)
Other income/expense0.030.0070.1550.4851.2331.944
Operating profit/(loss) (1.353)1.8610.77624.23917.0878.938(32.782)(26.08)
Gross Margin 11.7%15.8%19.9%19.2%14.4%11.8%6.8%7.4%
Net Margin (3%)2.5%7.5%9.6%4.4%1.7%(4.6%)(3.1%)

Company Accounts

Persons with significant control

    UTILITA ENERGY LIMITED


    1. Utilita Group Limited
      From: 2016-04-06
      • Ownership of shares - 75% or more
      1. Mr William Nicholas Bullen
        From: 2016-04-06
      2. subdirectory_arrow_rightSecure Meters (Uk) Limited
        From: 2016-04-06


News

10 September 2019
View Eversmart Energy

Ofgem appoints Utilita Energy to take on customers of Eversmart Energy

Ofgem has appointed Utilita Energy Limited to take on supplying Eversmart Energy Limited’s domestic customers, and the small number of business customers. This follows an appointment process run by Ofgem to get the best deal possible for customers.

Ofgem